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Services evaluated in 2013-15 fiscal biennium

During the 2013-15 fiscal biennium (July 1, 2013, through June 30, 2015), OFM directed Enterprise Services to conduct competitive procurements for:

  • Printing and imaging services
  • Real estate leasing services
  • Motor vehicle claims processing through resolution
  • Support for the Web portal

Highlights and reports

  • Printing and imaging services: As a result of the competitive procurement, OFM determined Enterprise Services’ printing and imaging services could not be provided at a lower cost or with greater efficiency by the private sector.
     
  • Real estate leasing services: Based on its analysis of the department’s real estate leasing services procurement, OFM could not definitely conclude that these services could be done at a reduced cost and with greater efficiency by the private sector. However, OFM recommended Enterprise Services conduct a pilot by using its convenience contracts with vendors in metropolitan real estate markets to better assess whether and how these services might be provided at a reduced cost and greater efficiency by the private sector.
     
  • Motor vehicle claims processing: Based on its analysis of the department’s motor vehicle claims procurement process, OFM could not definitely conclude that the service could be done at a reduced cost and with greater efficiency by the private sector. OFM recommended Enterprise Services enter into a contract with the apparently successful vendor to provide motor vehicle claims processing services for up to 50 percent of motor vehicle claims. The pilot project will provide additional information that can be used to determine whether the service can be provided at both a reduced cost and with greater efficiency by the private sector.
     
  • Support for the Web portal (Access WA and other e-government services): OFM originally requested a new evaluation for these services. However, this request was rescinded after the decision to transfer these services to the Consolidated Technology Services agency in the 2015-17 biennium.