Master Contract FAQs

 

Can I use a master contract?

Master contracts may be used by any entity eligible to receive services from Enterprise Services, including state and local government entities, tribal governments and qualifying non-profits. Purchasers must have completed a Master Contracts Usage Agreement (MCUA). Master Contract products and services are not for personal use.

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How do I use a master contract?

If you are eligible to receive services from Enterprise Services, including state and local government entities and qualifying non-profits and have completed a Master Contracts Usage Agreement (MCUA), you can order directly from the contractor, whose contact information is listed for each Master Contract.

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What is a master contract?

A master contract is an mandatory-use contract, established and administered by Enterprise Services and used by state and local government entities, tribal governments and qualifying non-profits to purchase products and services directly from contractors. Master contracts result from competitive solicitations run by Enterprise Services or run by the Western States Contracting Alliance (WSCA) and adopted as master contracts for Washington.

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What is the cost?

Master contracts are competitively established and awarded based on cost and other factors and price lists are provided for each Master contract. The prices should be considered maximum or ceiling prices and are based on lower volume purchases. Additional discounts may be available based on order quantity, manufacturer or dealer incentives, or other competitive factors. Contractors are allowed to charge less than the stated contract price. Check your invoice against the price list to make sure you are not charged more than the contract price.

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Are special forms required for placing orders?

No, but in some instances a statement of work may be required. Always reference the master contract number on your purchase orders. If there is any inconsistency between the terms of a purchase order or other order document and those in the contract, the master contract terms and conditions will prevail.

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How do I place an order?

Product and service orders are submitted directly to the contractor, whose contact information is listed for each master contract. You must include the master contract number on all order documents.

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What is the Enterprise Services master contract administration fee?

The Enterprise Services master contract administration fee offsets the costs for contract establishment and administration, product and price auditing, purchaser assistance, and web access. Contractors submit activity reports and administration fees to Enterprise Services as outlined in the contract.

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Who can I contact if I need help or have questions about master contracts?

Enterprise Services Master Contract Administrator
1500 Jefferson St. SE, Olympia, WA 98501
P.O. Box 42445, Olympia, WA 98504-2445
Ph: (360) 407-2210

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I’m an IT products supplier, how do I get a master contract?

Master contracts are awarded via competitive acquisitions (Request for Proposals, Request for Quotations, etc.). To encourage the fullest possible involvement of companies in IT-related solicitations we post procurement announcements electronically on the Enterprise Services website and in WEBS.

You can view the current technology master contracts to get an idea of the types and their duration. Acquisitions to replace expiring master contracts are usually released about six months prior to a master contract’s final expiration date.

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What is the Western States Contracting Alliance (WSCA)?

WSCA is a cooperative, multi-state purchasing organization with fifteen member states, including Washington. By combining the purchasing power of its member states, WSCA is able to acquire quality information technology products and services at more favorable prices than its member states could achieve individually. When adopted by Enterprise Services, IT contracts awarded by WSCA have been designated as regular mandatory-use master contracts.

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What is WEBS?

Washington’s Electronic Business Solution (WEBS) is an Internet vendor registration and bid notification system. The system offers an online site where vendors can register to receive government bid notifications. Governmental buyers can go to the same site to post bidding opportunities and amendments.

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What does 'mandatory-use' mean?

Information Technology master contracts are available for your use. Enterprise Services delegation policy says state agencies are to use master contracts when they exist. The policy applies to all agencies that Enterprise Services assigns (delegates) purchase authority to. Very few agencies have independent purchase authority from the legislature.

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What is a qualifying non-profit?

'Public benefit non-profit corporations' are defined in RCW 24.03.005

RCW 24.03.005(17) 'Public benefit not for profit corporation or public benefit nonprofit corporation means a corporation no part of the income of which is distributable to its members, directors, or officers and that holds a current tax exempt status as provided under 26 U.S.C. Sec. 501(c)(3) or is specifically exempted from the requirement to apply for its tax exempt status under 26 U.S.C. Sec. 501(c)(3).

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Do master contracts satisfy requirements for competitive acquisition?

Master contracts are awarded via competitive acquisitions (Request for Proposals, Request for Quotations, etc.). Local government organizations may be subject to different acquisition policies and procedures.

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