Lean Transformation Services

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General Information

Renee Smith Nyberg, Lean Transformation Services Director

Darrell Damron, Lean Transformation Services Assistant Director

We understand the challenges you face in government.

  • Delivering more service with fewer resources
  • Attracting and engaging a new generation of talented workers
  • Improving how customers experience government

We help you use Lean Strategy to meet government’s challenges and get results.

Our LTS Team works with you to: 

  • Deliver value to customers
  • Improve the work
  • Build capabilities
  • Develop management systems
  • Grow the right mindset

Contact us to learn more about how we can help you. lean@des.wa.gov​ or 360.407.9452. 

See how we helped the Department of Enterprise Services use Lean Strategy​

Free: To personally experience the impact of Lean Strategy on your work, check out one of our free Quick Reference Guides. Big Six Measure Types,  Visual Work Board Basics​, Visual Work Board Layouts.

What our clients are saying.

Building culture

Working in partnership with the Lean Transformation Services has helped our employees understand the value of using Lean thinking and tools such as huddling, mapping, and visual management. Their guidance, and firsthand experience, has proved to be invaluable for our agency.

Rick Garza
Director of the Liquor & Cannabis Board
Innovative employee development

The training was excellent. This course challenged me to take a different look at how we are doing business and providing value to our citizens.

Bob Liston
Board of Industrial Insurance Appeals
Partnering to add value

DES’s professional Lean Transformation Services staff has helped DSHS bolster our Lean work, offering us additional support and consultation where we have gaps.

Linda Kleingartner
Department of Social and Health Services
Insightful approaches

The DES Lean consulting team looks at an opportunity for improvement with fresh eyes, by reaching into the Lean toolkit and finding the best approach for us to apply to our business.

Vanessa Simpson
Consolidated Mail Services