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Commercial Insurance Claim Reporting Procedure

Notice of a claim should be reported immediately to the Office of Risk Management.

Report a claim during business hours

You may contact the Office of Risk Management during normal working hours (8:00 am to 5:00 pm):

Kim Haggard
Phone: 360-407-8139
Fax: 360-586-1789
E-Mail: kimberly.haggard@des.wa.gov

John Christenson
Phone: 360-407-9461
Fax: 360-586-1789
E-Mail: john.christenson@des.wa.gov

Information to provide when reporting a claim

It is not imperative that every detail of the loss is known at this time, however, the following information should be provided when initially reporting a commercially insured loss.

  • Policy number under which the claim would be covered
  • Date of discovery
  • Location of the incident
  • Circumstances of the claim, i.e.: property theft, employee fidelity loss, fire, flood, etc.