Contact Fleet Operations

We are located at 1312 Fones Rd SE in Olympia - Driving directions

Note: Offices and facilities are open Monday - Friday, except holidays.

Topic Hours Contact
Fleet Operations
Customer service / general information 7:00 a.m. to 5:30 p.m. (360) 664-9215
Option #1
24/7 mpmail@des.wa.gov
Billing 7:00 a.m. to 5:30 p.m. (360) 664-9215
Option #3
Fax - billing 24/7 (360) 438-8239
Fax - maintenance authorization 24/7 (360) 407-0007
Reservations/Dispatch - Olympia Fleet Operations 6:30 a.m. to 5:30 p.m. (360) 664-9215
Option #1
Statewide maintenance assistance and vendor authorizations 6:30 a.m. to 5:30 p.m. (800) 542-6840
Vehicle maintenance facility 7:30 a.m. to 4:30 pm (360) 664-9215
Option #2

For Roadside assistance or to report an accident

Topic Provider Phone Number
Accidents - reporting CEI (877) 443-5777
Accidents - claimants Department of Enterprise Services
Office of Risk Management
(360) 407-8178
Roadside assistance ('M' plate vehicles only)
For vehicles within their 3 year/36,000 mile warranty
Chevrolet (800) 243-8872
Ford (800) 241-3673
Toyota (breakdowns only) (877) 304-6495
Chrysler/Dodge/Jeep
(breakdowns only)
(800) 521-2779
Roadside assistance - all other 'M' plate vehicles Fleet Rescue Road Service (800) 356-9316
Note:  In addition to contacting the service provider, please call Fleet Operations at (800) 542-6840 to notify staff of a breakdown, accident, or damage to a vehicle. Leave a message if beyond
normal business hours.

Vehicle Maintenance/Repair Services for Fleet Operations Vehicles

County/Request Form Address Contact Name/Phone
Thurston County 1312 Fones Road, Bldg 4
Olympia, WA 98504-1032
Coy Chappell
(360) 664-9200
Clark County 4700 NE 78th Street
Vancouver, WA 98665
George Lackey
(360) 397-2301
Cowlitz County 2215 Talley Way
Kelso, WA 98626
Duane Ahrens
(360) 577-3029
King County 707 S. Orcas Street
Seattle, WA 98108
Clive Stewart
(206) 263-9800

Pierce County - transit vehicles

3701 96th Street SW
Lakewood, WA 98499-4431​
Van Sawin
(253) 983-2737​
Snohomish County - Everett Area 3402 McDougall Avenue
Everett, WA 98201
Brad Graff
(425) 388-6070
Snohomish County–Arlington Area 19700 67th Avenue
Arlington, WA 98223
Kent Grimes
(425) 388-7131
Spokane County 915 North Nelson
Spokane, WA 99202
Ed Friedrick
(509) 625-7777