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Course Name	Course Code
Presentation Skills	01-03-E002
Interpersonal Conflict Resolution	01-03-E00T
Communication Styles & Skills for Employees	01-03-E015
Understanding People Through Strengths	01-03-E056
Customer Service	01-03-E059
Assertive Communication	01-03-E075
Customer Service: Maintaining a Positive Attitude	01-03-E077
Helping Difficult Customers	01-03-E083
Crucial Learning Crucial Conversations For Mastering Dialogue	01-03-EC03
Adult Learning Styles	01-03-EC23
Collaboration in the Workplace	01-03-EC32
Crucial Learning Crucial Conversations for Accountability	01-03-EC33
Crucial Learning Crucial Accountability Add-On	01-03-EC34
Emotional Intelligence in Practice: Manage Workplace Emotions	01-03-EC35
Foundations of Emotional Intelligence	01-03-EC36
Emotional Intelligence - Foundations & In Practice	01-03-EC39
Crucial Learning Crucial Conversations Train the Trainer Certification	01-03-EC41
StrengthsFinder Introduction: Identify Your Strengths to Meet Your Goals (8 Hours)	01-03-EC43
Crucial Learning Coaching Crucial Conversations for Leaders & HR Professionals	01-03-EC45
Negotiation Skills for Women	01-03-EC47
Managing Challenging Conversations	01-03-EC54
Skill Building Workshop	01-03-EC55
Crucial Learning Crucial Conversations for Mastering Dialogue Online (eLearning)	01-03-ECOE
Writing Skills for Public Sector Professionals	01-03-EW04
Writing Policies & Procedures	01-03-EW10
Writing Minutes & Meeting Notes	01-03-EW19
Grammar Review	01-03-EW28
Technical Writing for Public Sector Professionals	01-03-EW37
Editing & Proofreading for Public Sector Professionals	01-03-EW39
Writing for the Web	01-03-EW44
Writing Documents in Plain Talk	01-03-EW50
Grammar Foundations	01-03-EW53
Editing Skills Review	01-03-EW55
Technical Writing: Editing Techniques	01-03-EW59
Technical Writing: Proofreading Techniques	01-03-EW60
Writing Emails	01-03-EW64
Punctuation Skills	01-03-EW67
Access for All: Written Information and Info Technology	01-03-EW68
Government to Government Training	01-03-SP14
Javascript Level 2: Jquery	01-04-800
Excel 2013/2016 Pivot Tables	01-04-D712
Word 2016 Level 1	01-04-D722
Excel 2016-2019 Level 2	01-04-D724
PowerPoint 2016 Level 1	01-04-D725
PowerPoint 2016 Level 2	01-04-D726
Outlook 2016 Level 1	01-04-D727
Outlook 2016 Level 2	01-04-D728
Access 2016 Level 3	01-04-D729
Access 2016 Level 2	01-04-D730
Access 2016 Level 1	01-04-D731
Word 2016 Level 2	01-04-D732
Word 2016 Level 3	01-04-D733
Excel 2016-2019 Level 3	01-04-D734
Acrobat DC	01-04-D735
Design Principles: What You Need To Know	01-04-D739
InDesign - Designing Publications	01-04-D741
Graphic Design Capstone	01-04-D742
SharePoint 2016 for Site Users	01-04-D743
Web Design Principles	01-04-D745
Excel: Creating Dashboards	01-04-D746
Excel Formula Favorites: 2013/2016	01-04-D747
InDesign CC Level 1	01-04-D748
Illustrator CC Level 1	01-04-D749
Photoshop CC	01-04-D750
Excel: Tools Tricks and Tips	01-04-D752
Web Design & Usability Techniques	01-04-T084
PowerShell Scripting	01-04-T650
Web Application Development with ASP.NET 4	01-04-T777
HTML Level 1	01-04-T791
SQL Structured Query Language Level 1	01-04-T808
User-Centered Design and Usability 101	01-04-T820
SQL Server Administration	01-04-T824
SQL Level 2: Stored Procedures and More	01-04-T830
Web & Internet Security	01-04-T853
ITIL Foundation	01-04-T856
eLearning Accessibility Workshop	01-04-T898
C# Level 1	01-04-T901
SQL Server Performance Tuning and Monitoring	01-04-T903
Visio 2016 Level 1	01-04-T907
Security: Internet Privacy and Browsing Anonymously	01-04-T910
Articulate Storyline 3 & 360: Essentials Level 1	01-04-T918
Articulate Storyline 3 & 360: Beyond Essentials Level 2	01-04-T921
ASP.NET Core and Angular Programming	01-04-T922
Excel: Interactive Reports	01-04-T935
Visio 2016 Level 2	01-04-T942
Articulate Storyline: Tips, Tricks, and Gamification	01-04-T944
Excel: Dynamic Excel Charts Made Easy	01-04-T945
Software Testing for Non-Programmers	01-04-T946
Architecture for Agile Solution Delivery	01-05-T923
Programming for the Non-Programmer	01-05-T924
Internet Information Services	01-05-T925
XML/Javascript for the Non Tech	01-05-T926
Application Programming Interface Overview	01-05-T927
Relational Database Fundamentals	01-05-T928
SQL Overview for Basic SQL Constructs	01-05-T929
Data Warehouse Information and Overview	01-05-T930
Data Analysis, Integration, and Business Intelligence	01-05-T931
Managing Job Stress	01-07-EE05
Community Emergency Response Team (CERT)	01-07-EE57
Creating and Sustaining Work-Life Balance	01-07-EE65
The Importance of Self-Care	01-07-EE66
Self-Esteem and Our Internal Dialog	01-07-EE67
Alleviating Compassion Fatigue and Avoiding Burnout	01-07-EE71
Mental Health First Aid	01-07-ER14
Reasonable Suspicion	01-07-ER15
Violence in the Workplace	01-07-M206
Daily Lean Practices the Washington Way	01-09-GE29
Human Resource Essentials	01-09-HR51
Strategic HR Management	01-09-HR52
Workforce Planning and Employment	01-09-HR53
Human Resource Development	01-09-HR54
Total Rewards	01-09-HR55
Employee and Labor Relations	01-09-HR56
HR Risk Management	01-09-HR57
Recruitment & Selection	01-09-HR60
Fundamentals of Human Resources	01-09-HR61
Changing World of Work and Employee Relations	01-09-HR62
Misconduct Investigator Training	01-09-HR64
Navigating Discrimination Claims & Managing Accommodations	01-09-HR65
Performance Management in a Just Cause World	01-09-HR66
Budgeting for the Non-Financial Manager	01-09-M091
Language of Leadership: Enhancing Your Leadership Potential	01-09-M308
Performance & Development Plan (PDP)	01-09-M325
Sexual Harassment Awareness & Prevention for Managers and Leaders	01-09-M327
Legal and Effective Hiring for Success	01-09-M560
Ethics in Decision Making for Supervisors and Human Resources	01-09-M564
Mind of a Manager, Heart of a Leader	01-09-M575
Motivating & Coaching to Build Top Talent	01-09-M576
Managing Change & Making Great Decisions	01-09-M577
Leading from the Middle: Influencing without Direct Authority	01-09-M578
Leading Through Difficulty: Emotional Intelligence, Communication & Conflict Management	01-09-M579
Art of Delivering Positive Feedback	01-09-M581
Building a Coaching Culture	01-09-M582
Building a Resilient Team	01-09-M599
Crucial Learning Crucial Influence	01-09-M602
Franklin Covey Leading at the Speed of Trust	01-09-M603
It's a Matter of Style! How to Build a More Effective Team	01-09-M604
Leading Others Part 2 (ILT Course)	01-09-M610
Creating Psychological Safety Through Conversations	01-09-M613
Leadership NEXT	01-09-M615
Communicating with your Team: Understanding Styles LD Workshop	01-09-M626
Franklin Covey 4 Essential Roles of Leadership	01-09-M627
Mitigating Implicit Bias in the Hiring Process LD Workshop	01-09-M635
Franklin Covey 6 Critical Practices of Leadership	01-09-M640
Recognizing Implicit Bias LD Workshop	01-09-M644
Disrupting Microaggressions LD Workshop	01-09-M645
Franklin Covey Change Management: How to Turn Uncertainty Into Opportunity	01-09-M649
Excel 2016-2019 Level 1	01-14-D723
Mediation Tools and Skills	01-14-EM01
Facilitation Skills Advanced	01-14-EM02
Success Habits	01-14-EP04
Facilitation Skills	01-14-EP72
Building Confidence, Competence, & Credibility	01-14-EPB6
Sexual Harassment Prevention for Employees	01-14-ER03
Diversity and Inclusion	01-14-ER08
Verbal De-escalation, Conflict, and Self Identification of Triggers	01-14-ER10
Wilderness First Aid	01-14-ER11
Collecting Meaningful Data	01-14-GE15
Problem Solving the Washington Way	01-14-GE25
Performance Accountability: How to Measure Outcomes	01-14-GE27
Investigator Training Core	01-14-IV01
Investigator Training Advanced	01-14-IV02
Effective Meeting Management	01-14-M084
Time Management	01-14-M094
Project Management Essentials	01-14-P007
Project Initiation and Planning	01-14-P015
Project Risk Management	01-14-P020
Certified Associate in Project Management (CAPM) Preparation	01-14-P026
Project Quality and Performance Management	01-14-P035
Business Analysis Fundamentals: Framework and Competencies	01-14-P039
Business Analysis Planning and Monitoring	01-14-P042
Business Analysis Techniques	01-14-P045
Certification of Competency in Business Analysis (CCBA) Exam Prep	01-14-P046
Project Cost & Schedule Management	01-14-P052
Project Management Scope & Requirements Management	01-14-P054
Business Analysis Elicitation & Collaboration and Requirements Life Cycle Management	01-14-P055
Business Analysis Strategy Analysis and Perspectives	01-14-P056
Business Analysis Solutions Evaluation	01-14-P057
Business Analysis Requirements Analysis and Design Definition	01-14-P058
Project Driven Change Management	01-14-P060
Communications Skills in Project Team Management & Leadership	01-14-P061
Stakeholder Management & Project Governance	01-14-P062
Project Execution, Control & Closure	01-14-P063
Organizational Strategic Planning	01-14-P064
Managing Priorities	01-14-PS03
Project Management Fundamentals for Non-IT Staff	01-14-PS07
Crucial Learning Getting Things Done (GTD)	01-14-PS10
Program Stakeholder Engagement & Governance	01-14-PS11
Program Portfolio Management	01-14-PS13
Program Management Fundamentals	01-14-PS14
Stress Less: How to Minimize Stress & Maximize Potential	01-14-PS19
Franklin Covey 7 Habits of Highly Effective People	01-14-PS22
Franklin Covey 5 Choices to Extraordinary Productivity	01-14-PS24
Franklin Covey Working at the Speed of Trust	01-14-PS25
Crucial Learning The Power of Habit	01-14-PS30
Outward Mindset Essentials for Government	01-14-PS33
Crucial Learning Crucial Conversations for Accountability Online (eLearning)	01-14-PS37
Crucial Learning The Power of Habit Online (eLearning)	01-14-PSEO
Crucial Learning Getting Things Done Online (eLearning)	01-14-PSOE
Policy Writing Workshop	2254
Creating a Motivational Mindset	2255
Delegating Effectively	2256
Keys to Building an Effective Team	2257
Exceptional Coach: How to Assist Others in Going from Average to Excellent	2258
Leadership Command Presence I: Building Acceptance & Credibility while Communicating Influentially	2259
Leadership Command Presence II: Building Acceptance & Credibility while Communicating Influentially	2260
Coaching as a Leadership Style	2261
Leadership Presence	2262
Respect in the Workplace	2263
Conflict De-escalation: How to Respond when Emotions Run High	2264
Communicate to Connect: Skills for a Healthy Workplace	2265
Conflict Happens! Skills to Move Forward	2266
Prosci Change Practitioner Program	2272
First Aid, CPR, and AED	2273
First Aid, CPR, AED - Re-certification	2274
Servant Leadership	2275
Five Dysfunctions of a Team	2276
Outward vs. Inward Mindset	2277
Effective Feedback Coaching Skills	2278
Stepping up to Supervision: How to Increase Your Influence with Others	2279
Everything DiSC Management: Harnessing Your Management Style	2280
Creating a Culture of Recognition	2281
Coaching Mindset	2282
Leading an Inspired Workforce Part II: Creating a Motivating Work Environment	2283
Leading an Inspired Workforce Part I: Empowering Supervision	2284
Introduction to Elemental Leadership	2285
Cycle of Reflecting	2287
Elemental Leadership	2288
Johari Window	2289
Road Mapping for DEI Success	2291
Fundamentals of Coaching Skills for Managers	2292
Motivating Employees	2293
Team Skills: Participating on & Leading Effective Teams	2294
Coaching: How Leaders Develop the Next Leaders	2295
Creating Cultures of Trust Through Psychological Safety	2296
Leading & Managing Change	2297
Internal Dialog: The Language We Speak	2299
Listening Skills	2302
Secrets to Providing Exceptional Customer Service	2303
Workplace Civility and Bullying Prevention	2304
Resolving Workplace Conflict	2307
Leading People Through Change	2309
Wilderness Leadership and Team Development	2310
Accessible Office Documents	2312
Opiate/Opioid use in the Workplace for Managers	2313
Using “The Leadership Challenge” to Bring Out the Best in Others	2315
Winning the Interview	2319
CPR Plus Team Formation and Training	2320
Harnessing the Power of Agile EQ	2321
Motivational Interviewing for Professional Effectiveness	2322
Art of Participatory Leadership	2323
Friction to Function: Using Conflict for Learning and Growth	2324
Creating a Culture of Appreciation	2325
Systems Wisdom for 21st Century Leaders	2326
Motivational Conversations	2332
Virtual Meeting Facilitation Basics	2333
Grow Through What You Go Through – Psychological First Aid	2334
Self-Care and Co-Care: Creating a Foundation for Well-being and Brilliance	2335
Conflict, Compromise, & Cordial Co-workers	2336
Dealing With Troubled, Toxic, or Negative People	2337
Effective Problem Solving and Decision Making	2338
Facilitating Difficult Conversations	2339
Facilitating Effective Meetings	2340
Emotional Intelligence at Work	2341
Collaborative Negotiations	2342
Leading Effective Meetings	2343
Being an Effective Sponsor of Change	2345
Organizational Change Management: What it is & Why it Matters	2346
Audio and Voiceover Basics	2347
Film and Video Basics	2348
Video Editing Basics	2349
Adult Learning Theory	2350
Creating Connection & Belonging on Teams Workshop	2351
Domestic Violence in the Workplace	2352
Essential Ethics	2353
Connected Customer Service	2356
A Path Toward Equity: Module 1 – Racism as a Foundation	2358
A Path Toward Equity: Module 2 – Racism as a Structure	2359
A Path Toward Equity: Module 3 – Feeling Like an Outsider: The Cost of Being Othered	2360
A Path Toward Equity: Module 4 – Belonging: Moving from Them to Us	2361
Customer Service Fundamentals for Excellence	2362
Know Your Dependable Strengths	2364
Dependable Strengths & Team Building	2365
How To Stand Out in a Talented Field	2366
A - Z Career Planning	2367
Achieving Results Through Employee Engagement	2368
Strengthen Your Workplace Influence (4 Hours)	2369
Master Your Organization's Language	2370
Effective Employee Onboarding	2371
Leadership Essentials	2372
Leading with Your Values	2374
Coaching Skills	2375
Building Your Personal Strengths for Professional Excellence	2376
Train the Trainer Part 1	2377
Working Effectively with the Boss	2378
Decision Making in Ideal & Stressful Times	2379
Train the Trainer Part 2	2380
Facilitating with Ease	2381
Leading Organizations	2382
SharePoint 2016 for Site Owners	2384
Communication Styles & Skills Advanced	2385
Acrobat Pro DC	2386
Programming in SQL Servers Level 2	2387
Creating Blazor Server Apps with .NET Core	2388
Facilitating Effective Meetings Workshop	2389
Facilitation Fundamentals	2390
eLearning Accessibility Mini-Workshop	2391
Five Behaviors Personal Development	2392
Minor Shifts for Major Changes	2393
Work Life Harmony - Not Balance!	2395
Prevent and Overcome Burnout for Supervisors and Managers	2396
Be Happier at Work - 4 Steps You Need to Know	2397
Prevent and Overcome Burnout for Those Who Do Not Supervise	2398
Employee Retention: Harnessing the Power of Appreciation	2399
From Toxic to Thriving: Creating a Vibrant Workplace Environment	2400
Living into Your Values at Work	2401
Accountability and Leading Up	2403
Business Writing	2404
Conflict Resolution – Getting Along in the Workplace	2405
Effective Communication	2406
Innovation and Creative Thinking	2407
Meeting Management – The Art of Making Meetings Work	2408
Problem Solving and Decision Making	2409
Project Management Fundamentals	2410
Team Building: Developing High-Performance Teams	2411
Make the Most of Your Time & Priorities	2412
Public Speaking, PowerPoint, and How to Engage an Audience	2413
360 Degree Assessment Debriefing	2414
Dependable Strengths Certified Facilitator Training	2415
Persuasive Public Speaking - How to Capture, Lead and Influence your Audience	2416
Best Practices Train the Trainer	2417
Interviewing for Success - Making a Positive Impact During the Interview	2418
Providing Exceptional Customer Service – While Taking Care of Yourself in the Process	2419
Email Essentials: Maximizing Efficiency and Crafting Clear Messages	2420
Time Management for Managers	2421
Myers-Briggs Type Indicator Basics	2422
Myers-Briggs Type Indicator - Type and Change	2423
Myers-Briggs Type Indicator - Type and Communication	2424
Myers-Briggs Type Indicator - Type and Conflict	2425
Myers-Briggs Type Indicator - Type and Stress	2426
Myers-Briggs Type Indicator - Type and the Hybrid Workspace	2427
Myers-Briggs Type Indicator - Type and Team Building	2428
Faultless Facilitation Skills	2429
Public Speaking Skills	2430
Create More Accessible Email Messages in Outlook (eLearning)	2431
Civil Service Rules & Labor Relations (eLearning)	2432
Create More Accessible Excel Workbooks (eLearning)	2433
Art of Positive Negotiation	2434
Negotiation - Real World Strategies for the Professional Setting	2435
Leadership Fundamentals for Staff	2436
Agile EQ for Non-Managers	2437
Create More Accessible PowerPoint Slides (eLearning)	2438
Defensive Driving (eLearning)	2439
Ethics in State Government (eLearning)	2440
Family Medical Leave Act for Supervisors (eLearning)	2441
Interview Skills for Panelists (eLearning)	2442
IT Security Awareness (eLearning)	2443
Paid Family & Medical Leave (eLearning)	2444
Pay, Leave, & Time (eLearning)	2445
Performance Plans & Reviews (eLearning)	2446
Preventing Workplace Violence for Supervisors (eLearning)	2447
Reasonable Accommodations for Supervisors (eLearning)	2448
Resolving Performance Issues (eLearning)	2449
Sexual Harassment Prevention for All Employees (eLearning)	2450
Sexual Harassment Prevention for Supervisors (eLearning)	2451
Suicide Awareness (eLearning)	2452
Teleworking in a Modern Work Environment (eLearning)	2453
The Hiring Process: Module I – Recruitment (eLearning)	2454
The Hiring Process: Module II – Interviewing (eLearning)	2455
Create More Accessible Word Documents (eLearning)	2456
Unlawful Employment Discrimination (eLearning)	2457
Use of Criminal Records in Hiring (eLearning)	2458
Workplace Behavior for WFSE Represented Employees (eLearning)	2459
Career Planning	2460
Harness the Power of Productive Conflict	2461
Creating a Culture of Service	2462
Managing Customer Service	2463
Relationship Management for Building Exceptional Partnerships	2464
The Excellent Communicator – Advanced Communication Skills for the Professional Setting	2465
Social Awareness and Relationship Management	2466
Advanced Professional Skills for Creative, Willing Partnerships with Customers	2467
Selling Yourself to your Customer - Building a Winning Image with Your Clients	2468
The Fastest Way to Create New Habits	2469
The Fastest Way to Create New Habits for Better Health & Well-being	2470
The Fastest Way to Create New Habits for Conflict Management	2471
The Fastest Way to Create New Habits for Educators and Teachers	2472
The Fastest Way to Create New Habits for Managers and Leaders	2473
The Fastest Way to Create New Habits for Public Safety and Emergency Response	2474
The Fastest Way to Create New Habits for Stress Management and Work-Life Balance	2475
Five Behaviors Team Development	2482
Context of Tribal Relations in Washington State: Culture, Sovereignty, and Resilience	2483
History and Practice of Government-to-Governmental Relations: State, Tribal, Federal	2484
Case Studies: Policies in Co-Management and Trends in State-Tribal-Federal Relationships	2485
Strategic Planning: Effective Teams Make all the Difference	2486
Managing Meetings	2487
Leading Others Part I (eLearning curriculum)	2489
Preventing and Managing Workplace Violence for Supervisors and HR	2492
Succession Planning: Developing Talent Before It’s Too Late	2493
Microsoft Project- A New Approach	2494
Curriculum Update	2495