This 2-day course builds on the basic information provided in the introductory Project Management Course, and delves more deeply in the specific areas of Project Team Leadership and Management. It has been said that 80% of all projects are people issues. This is a truism that emphasizes the need for leadership and solid team building and management techniques for the successful project manager. In this course, students will develop and understanding of the human factors of project management and the people-based management skills and techniques that can be applied when working in a team environment.
This comprehensive course brings together current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles. Students will develop an understanding of how human factors have emerged in the project team, human factors and team dynamics, key elements of team performance in terms of content, process and behavior, the stages of team development, how to move teams forward and facilitate success, the use of personal space and resolution of team conflicts, how to manage good and bad behaviors, and other key topics.
Performance Objectives: Upon completion of this course you should be able to:
- Understand how to motivate a diverse workforce.
- Facilitate team decisions.
- Manage and resolve interpersonal conflicts.
- Manage difficult team members.
- Strengthen team accountability.
- Identify the dynamics and importance of team communications.
- Implement basic leadership techniques to form and strengthen project teams.
- Identify the phases of a project.
This course addresses the following knowledge area identified by the Project Management Body of Knowledge, 5th ed. (PMI):
- Project Human Resource Management
- Project Integration Management
- Project Communications Management
Audience: Employees whose work involves the planning and management of projects
Pre-requisites: We strongly encourage participants to take Project Management Essentials first