Class / Schedule

Interpersonal Communication

Interpersonal Communication Skills (2 Days)

01-03-E008
Communication skills are the key to your on-the-job success. Do you ever wonder why it is so easy to work with some employees and such a challenge to work with others? Would work be easier if there were fewer misunderstandings? This course is designed to help you become a more skilled communicator. It will teach you how to interact with others by communicating in a way that supports their own communication style.

    Performance Objectives: Upon completion of this course you should be able to:

    • Identify techniques that will increase your proficiency.
    • Handle face-to-face contacts effectively and confidently.
    • Improve both your sending and receiving skills.
    • Eliminate communication barriers.
    • Handle difficult situations more effectively and confidently.

    Competencies covered in this course: Communication effectiveness, interpersonal influence, verbal communication

      Intended Audience: Public sector employees who want to improve their basic skills in inter-personal communication.

      Scheduled Class Location and Dates
      City Facility Date and Time Course Cost Cancel Date Instructor
      Olympia Enterprise Services, Department. of
      1500 Jefferson Street E
      Olympia, WA 98501
      • May 15 2017 8:00am-4:30pm
      • May 16 2017 8:00am-4:30pm
      $195.00 Wed, 04/26/2017 - 17:00 Tena Crosby
      Olympia Enterprise Services, Department. of
      1500 Jefferson Street E
      Olympia, WA 98501
      • Jul 24 2017 8:00am-4:30pm
      • Jul 25 2017 8:00am-4:30pm
      $195.00 Wed, 07/05/2017 - 17:00 Vicki Legman