Class / Schedule

Lean Training

Problem Solving the Washington Way (1/2 Day)

01-14-GE25
This 4 hour foundational course introduces all employees including line staff, supervisors, managers and executives to the 9-step problem solving methodology used in a LEAN workplace. This class covers problem identification and a practical scientific methodology for solving process problems with hands-on, skill building experience in the class.

    Performance Objectives: Upon completion of this course you should be able to:

    • Describe the 9-step problem solving methodology.
    • Begin applying the 9-step problem solving methodology individually or in teams.

    Intended Audience: State employees

    This class is a pre-requisite for Coaching the Washington Way, a course for leaders.

    Scheduled Class Location and Dates
    City Facility Date and Time Course Cost Cancel Date Instructor
    Olympia Enterprise Services, Department. of
    1500 Jefferson Street E
    Olympia, WA 98501
    • May 2 2017 8:00am-12:00pm
    $120.00 Thu, 04/13/2017 - 17:00 Paul Houle
    Olympia Enterprise Services, Department. of
    1500 Jefferson Street E
    Olympia, WA 98501
    • Jun 28 2017 1:00pm-5:00pm
    $120.00 Sun, 06/11/2017 - 17:00 Ariana Woods
    Olympia Enterprise Services, Department. of
    1500 Jefferson Street E
    Olympia, WA 98501
    • Jul 13 2017 8:00am-12:00pm
    $120.00 Mon, 06/26/2017 - 17:00 Paul Houle