Class / Schedule

Leadership Development

Developing Employees to Their Best Potential (1 Day)

01-09-M585
Performance management is the process of creating a work environment or setting in which employees are enabled to perform to the best of their abilities. This course provides an overview of the whole system that begins when a job is defined as needed and ends when an employee leaves the agency.

    Performance Objectives: Upon completion of this course you should be able to:

    • Understand the components of a performance management cycle.
    • Understand the importance of leadership buy-in and support.
    • Understand the need and importance of an agency performance management policy.
    • Develop clear job descriptions.
    • Provide effective orientation, education, and training.
    • Provide on-going coaching and feedback.
    • Conduct quarterly performance development discussions.
    • Assist with exit interviews to understand WHY valued employees leave the agency.

    Competencies covered in this course: Communication effectiveness, interpersonal influence, verbal communication

      Intended Audience: Public sector managers, supervisors and lead workers

      Scheduled Class Location and Dates
      City Facility Date and Time Course Cost Cancel Date Instructor
      Olympia Enterprise Services, Department. of
      1500 Jefferson Street E
      Olympia, WA 98501
      • May 10 2017 8:00am-4:30pm
      $190.00 Sun, 04/23/2017 - 17:00 Solomon Uwadiale