In today’s fast paced and stressful work environment, emotions may erupt. This workshop will teach you how to control the emotions that get in the way. You will be equipped with tools to prevent emotions from building and prohibiting them to be productive at work. You will learn a process for managing emotions in daily work situations by remaining calm and objective.
Performance Objectives: Upon completion of this course you should be able to:
Competencies: Personal Skill Development, Communication, Stress Reduction
Intended Audience: Public sector employees