Class / Schedule

Personal Development

Managing Emotions in the Workplace (1/2 Day)


In today’s fast paced and stressful work environment, emotions may erupt. This workshop will teach you how to control the emotions that get in the way. You will be equipped with tools to prevent emotions from building and prohibiting them to be productive at work. You will learn a process for managing emotions in daily work situations by remaining calm and objective.


Performance Objectives: Upon completion of this course you should be able to:


  • Understand emotions in the workplace and how to handle
  • Describe and demonstrate key techniques to control emotions for interpersonal relations and productivity.
  • Describe and demonstrate ways diffuse emotional behavior at work
  • Design an action plan to apply on the job.

Competencies: Personal Skill Development, Communication, Stress Reduction

Intended Audience:  Public sector employees

  • Sorry, there are no classes currently available for this course.