Enterprise Services Engineering and Architectural Services is open and providing full level services for funded projects

Class / Schedule

Personal Development

Managing Emotions in the Workplace (1/2 Day)


In today’s fast paced and stressful work environment, emotions may erupt. This workshop will teach you how to control the emotions that get in the way. You will be equipped with tools to prevent emotions from building and prohibiting them to be productive at work. You will learn a process for managing emotions in daily work situations by remaining calm and objective.


Performance Objectives: Upon completion of this course you should be able to:


  • Understand emotions in the workplace and how to handle
  • Describe and demonstrate key techniques to control emotions for interpersonal relations and productivity.
  • Describe and demonstrate ways diffuse emotional behavior at work
  • Design an action plan to apply on the job.

Competencies: Personal Skill Development, Communication, Stress Reduction

Intended Audience:  Public sector employees

Scheduled Class Location and Dates
City Facility Date and Time Course Cost Cancel Date Instructor
Olympia Enterprise Services, Department. of
1500 Jefferson Street E
Olympia, WA 98501
  • Oct 23 2017 8:00am-12:00pm
$100.00 Wed, 10/04/2017 - 17:00 Jan Dwyer Bang