Welcome to the online guide for Washington state government’s gPDCA Problem Solving Method. If you are new to the gPDCA problem solving method, this guide will provide you with information to help you complete all five phases of the method. If you are already an experienced problem solver or coach, this guide will provide you with standard and easily accessible reference information you can use to help other problem solvers learn this proven, powerful method.
Click on one of the phase names in the graphic below to learn more!
Some problems are so simple to solve, you can “just go solve it” with little effort or coordination required. However, when the problem is complex or impacts other team members, you should use the gPDCA method to make sure the right people get involved and the cause of the problem gets eliminated.
Here are just a few examples of situations where the gPDCA problem solving method should be used:
The gPDCA problem solving method will:
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