Please send your feedback about the Department of Enterprise Services’ (DES) Small Agency Financial Services (SAFS). Your feedback helps us improve and better meet your needs. Finance welcomes your feedback at any time.
More than 35 attendees representing 18 agencies attended the Jan. 25 Public Disclosure Workshop. Special thanks to presenters Harold Goldes from the DES Public Records Office and DES Budget Analyst Chad Johnson. The workshop covered what to expect throughout the disclosure process, including timelines and cost reimbursement situations. Lynn Eccles from the Environmental and Land Use Hearings Office said, “Very thorough, and answers questions on a personal basis. Very clear and gave great examples. I will be able to use this information when a public disclosure request comes up.” To see training materials and handouts, visit our Agency Policy Workshop webpage.
DES Small Agency Finance has been presenting educational workshops for our customer agencies since September 2014. We have had great turnout and feedback from the workshops.
We are aiming to have workshops in April and May, and would like to hear from you. Please share with us any topics you would like us to cover or revisit.
Here is a list of the prior workshops:
Thank you for completing our SAFS Customer Service survey.
Your feedback is vital to our continued improvement and success, and we sincerely value the information you have provided.
The results from the survey directed us to focus on a couple of important areas:
To address staff turnover, we have interviewed staff who have left through exit interviews, and have begun interviewing existing staff using a “stay interview” approach. As a result of those interviews, we are implementing cross training between work units, promotional and challenging opportunities, and improved staff recognition.
In an effort to better understand and discuss the effects of turnover on customer agencies, we would like to meet with you. We have found that direct face-to-face interviews are the best way to get constructive feedback. We will be reaching out to you soon to schedule a good time to meet. Your participation is greatly appreciated.
Thank you again and remember that we always welcome your feedback!
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Travel reimbursement is a complicated issue. The Small Agency Services Bulletin regularly highlights travel rules listed in the Office of Financial Management’s State Administrative and Accounting Manual.
Over the years SAFS Accounts Payable has seen many travel reimbursement payments delayed due to preventable omissions of information or misunderstandings of what the state requires a traveler to submit per SAAM. If a traveler wants to be paid a promptly as possible, avoid the following common mistakes:
If you have suggestions or feedback about the Small Agency Services Bulletin, please send your comments to SmallAgencyBulletin@des.wa.gov.
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