This immersive full-day virtual course moves you beyond experimentation and into confident, structured AI use. You will learn how to map your work, identify high-impact opportunities, and design AI-supported workflows that improve efficiency, clarity, and consistency.

Performance Objectives: After completing this course, you should be able to:

• Map your existing work processes to identify tasks suitable for AI support and automation. 
• Design practical AI workflows that integrate AI tools into your daily job functions while maintaining human oversight.
• Develop and prioritize role-specific AI use cases.
• Apply prompt engineering techniques to reliably support real workplace tasks.
• Evaluate AI effectiveness by comparing pre and post AI process performance.
• Implement AI responsibly by applying data privacy, risk, and ethical considerations to your workflows.

Requirements: You must be able to access and use Zoom for this course. You will also need free accounts for each of the following AI tools: Zapier, ChatGPT, and Google Gemini.

Intended Audience: Anyone using AI who has a basic understanding of AI tools, capabilities, limitations, and risk.

Sales Tax Notice: Effective October 1, 2025
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.