Previously Posted Learning Pathway Resources and Opportunities
Below are categories of previously highlighted resources. Use the links to jump to a section you desire. Expand the category titles to display the resource lists.
Technical
Comprehensive, step-by-step instruction on how to effectively understand, use, and master tasks such as how to use computer apps (e.g. Microsoft Word, Excel, PowerPoint, OneNote, etc.) as well as manual skills (e.g. how to use a fire extinguisher, lift a box, etc.).
- Articles
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- 11 MS Edge Tips and Tricks to Boost Your Productivity
- 8 Tips for Using Camtasia to Make Simple, High Quality Screencasts
- Pros and Cons of Using Camtasia for Training Videos
- Microsoft Says This is How to Improve Your Teams Meeting
- Pain Free Productivity's 9 Microsoft Teams Cool Tips and Tricks
- Powell Software's 17 Microsoft Teams Tips and Tricks You Didn't Know You Needed
- Getting Started with Articulate 360
- Create PDFs from Microsoft Office
- Advanced Visio: Working With Data
- Telework and Accessibility
- How to Make Virtual Meetings Accessible
- First Things to Know About Chat in Microsoft Teams
- Start a Chat in Teams
- How to Delete or Hide a Chat in Microsoft Teams
- 15 Best Microsoft Edge Tips and Tricks You Should Know
- Digital Government is Only Successful it It Works for All
- How Can Government Defend Against DDoS Attacks?
- Check Accessibility in Word - Instructions
- How to Make Your PowerPoint Presentations More Accessible
- Create and Verify PDF Accessibility (Acrobat Pro)
- 30 Advanced Tips for Becoming a Microsoft Teams Power User
- Top 15 Microsoft Teams Tips and Tricks You Should Know
- 27 Advanced Trello Tips and Tricks
- Trello: How to Use Advanced Checklists to Set Due Dates
- What is Trello and How to Use It
- How to Make a Home Fire Escape Plan
- Home Fire Safety
- Easy Fire Prevention Tips To Protect Your Family at Home
- What are Web Services? Easy-to-Learn Concepts with Examples
- What is Data Science?
- Data Science vs. Big Data vs. Data Analytics
- Creating Accessible Electronic Content
- How to Use Microsoft Teams
- Microsoft Teams: A Cheat Sheet
- Basics of Computer Networking
- What is a Computer Network?
- Our Favorite Advanced Adobe Illustrator Tutorials
- 8+ Tips and Tricks to Boost Your Adobe Illustrator Skills
- Master the Mixer Brush in Photoshop
- How to Make a Print Mockup in Adobe Photoshop
- 6 Must Have Back-to-School Acrobat DC Tips
- 9 Basic Tips and Tricks for Microsoft OneNote Beginners
- Microsoft Word Tips and Tricks
- How to Improve Word's Grammar Checker
- Introduction to the Outlook Calendar
- Computer eye strain: 10 steps for relief
- Prevent Eyestrain from Digital Devices
- Is it Safe To Reuse a Face Mask to Protect Yourself Against Coronavirus
- How To Have Digitally Accessible Remote Meetings
- How to get People to Actually Participate in Virtual Meetings
- Other
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- Productivity Features in MS Edge
- What is OneDrive?
- What is Microsoft Teams?
- 37 Microsoft Teams Tricks and Tips for 2022
- 40 MS Teams Tips and Tricks: from Novice to Expert
- The 8 Best Microsoft Edge Tricks and How to Use Them
- 10+ Microsoft Edge Tips and Tricks to Improve Your Browsing Experience
- Microsoft Teams Meetings Quick Start Guide
- Microsoft Teams LinkedIn Learning Learning Path
- Microsoft's Tips for Teams Meetings
- Tips and Tricks for Inclusive Virtual Meeting Planning
- Security for All Things Hybrid: Tips and Tricks to Stay Safe
- Your Cybersecurity Handbook
- Protec Your Agency from Today's Mobile Security Threats
- Security for the Network of the Future
- Camtasia Tutorials
- Microsoft Edge Tips
- Top 3 Ways to Identify a Vulnerable Vendor
- MS Excel 508 Accessibility Checklist
- Resources for Creating Accessible Content
- Create Accessible Digital Content
- Adobe Captivate 2019: What's New: Tutorials
- Storyline 360 User Guide
- Download Free eBooks for Microsoft OneNote
- OneNote Quick Start Guide
- LinkedIn Learning – Requires Subscription
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- Learning OneDrive
- MS Teams Essential Training
- Trello Essential Training
- Visio 2021 Essential Training
- Trello Essential Training
- Programming Foundations: APIs and Web Servers
- Data Science & Analytics Career Paths & Certifications: First Steps
- Microsoft Teams Essential Training
- Networking Foundations
- Adobe Captivate Essential Training
- Storyline 360: Interactive Learning
- Master Microsoft OneNote
- Learning Audacity
- Adobe Illustrator CC 2019 One-on-One: Advanced
- Introducing Illustrator
- Photoshop Color Corrections: Advanced Projects
- Master Photoshop for Web Design
- Acrobat DC Essential Training
- Publisher 2016 Essential Training
- Getting Started with Microsoft OneNote
- Getting Started with Microsoft PowerPoint
- Getting Started with Microsoft Excel
- Master Microsoft Excel
- Master Microsoft Word
- Master Microsoft Outlook
- Better Wrist and Elbow Health
- Learning Skype
- Learning Webex
- Remote Working: Setting Yourself and Your Teams Up for Success
- Online Training
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- Microsoft Teams Video Training
- Advanced Excel Formulas
- Advanced Excel Charts & Graphs (With Template)
- 30 Awesome Excel Tips and Tricks
- Getting Started with Rise 360
- Getting Started with Trello
- Trello Tutorial 2022: A Beginner's Guide to Project Management Basics
- Beginner Tutorial for Visio
- Visio Training from Microsoft
- The Next Big Attack: How Agencies Can Protect Themselves from Evolving Cyber Threats
- Camtasia Video Editing Basics
- Camtasia: Record, Edit, Share
- Web Services API -- Learn Web Services from Scratch
- Sit-Stand Computer Workstations, Help for Employees
- Chemical Hazard Communication: Working With Chemicals on the Job
- Microsoft Teams Video Training
- A Step-by-Step Guide on How to Use Microsoft Teams
- Adobe Captivate 2019 Training for Beginners
- Getting Started: Tutorials: Storyline 360
- OneNote Video Training
- Audacity Tutorials
- Adobe Illustrator 28 Tutorials
- Illustrator Tutorials from Adobe
- Adobe Acrobat DC Tutorials
- Microsoft Publisher Basics: Home
- OneNote 2016 Tips & Tricks - Download from Microsoft
- How to Use PowerPoint (Ultimate Tutorial Guide)
- How to Learn PowerPoint Quickly (Complete Beginner's Guide)
- How to Use Microsoft Outlook (Essential Tutorial Guide)
- Sit-Stand Computer Workstations - Help for Employers
- Sit-Stand Computer Workstations, Help for Employees
- Safe Operation of Forklifts
- COVID-19 Workplace Safety Resources in Spanish
- Create More Accessible PowerPoint Slides
- Create More Accessible Excel Workbooks
- Transitioning to Remote Work
- Create More Accessible Word Documents
- Create More Accessible Email Messages in Outlook
- Modern Data Analysis in Excel
- Safety Training: Office Ergonomics
- Safety Training Ergonomics for Drivers
- Safety Training: Preventing Sprains and Strains in the Warehouse
- Safety Training: Hazards of Confined Spaces Module 1
- Safety Training: Hazards of Confined Spaces Module 2
- TED Talks and Videos
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- Top 7 MS Edge New Features for 2022
- Top Features of Edge (You've Got to Know These!)
- Camtasia-Video Editing Tutorial in 12 Minutes
- Screen Recording and Video Editing: Camtasia vs Premiere Pro
- How to Use MS Teams for Project Management
- Top Features of EDGE! (You've Got To Know These!)
- How to Create a Course in Articulate Rise
- Create Scenario Based Interactives with Articulate Rise 360
- How to Learn Articulate Storyline 360
- Overview of Your Articulate 360 Subscription
- Acrobat DC Tips & Tricks with Chris Converse: Edit Your PDFs
- How to Edit the Same Word Across Multiple PDF Files
- Visio 2019 Advanced Tutorial
- Create Data-Driven Diagrams with Microsoft Excel and Visio
- How to Chat in Microsoft Teams
- Beginner's Guide to Camtasia - 2020 Tutorial
- Top 10 MS Edge Chromium Features
- MS Edge Tutuorial 2021 - Beginner's Training Guide
- How to Secure Your Remote Work & Home Network
- Teams Advanced Tutorial
- Microsoft Teams: Advanced Features
- Advanced Trello Skills: Attachments and Power-Up
- Trello Automation: 9 Workflows You Can Use Right Now
- How to use TRELLO for Beginners + Workflow Examples
- Beginner's Guide to Using Trello for Project Management
- On Fire: Household Fire Hazards
- What's the Difference Between APIs, Services, and Microservices?
- Ladder Safety
- Fields of Vision: Pedestrian Safety Around Forklifts
- Introduction to Data Analytics
- Creating Accessible and Engaging Presentations
- Computer Networking Complete Course: Beginner to Advanced
- Introduction to Adobe Captivate 2019
- Creating a Basic Articulate Storyline 360 Module from Start to Finish
- How To Use Audacity 2020
- Audacity Editing for Beginners: 16 tips in 9 Minutes
- Learn to Draw Anything with Adobe Illustrator CC
- Adobe Illustrator for Beginners
- Photoshop CC: Advanced Tips & Tricks
- Every Photoshop Tutorial: EVERY Tool in the Toolbar Explained and Demonstrated
- Adobe Photoshop Tutorial: the Basics for Beginners
- Adobe Photoshop Tutorial: the Basics for Beginners: Part 2
- Adobe Acrobat Pro DC Training Tutorials
- The Beginner's Guide to Microsoft Publisher
- Microsoft Publisher 2016 Course
- Microsoft OneNote Tutorial
- 50 Ultimate Excel Tips and Tricks for 2020
- Microsoft Excel Tutorial - Beginners Level 1
- Microsoft Excel Tutorial - Beginners Level 2
- Microsoft Word Tutorial
- 30 Ultimate Outlook Tips and Tricks for 2020
- Forearm, Wrist and Hand Pain from Working with Computers: Good Use Ergonomics
- Putting on and Taking Off a Mask Correctly
- Fields of Vision: Pedestrian Safety Around Forklifts
- Respiratory Protection in General Industry
- Ladder Safety
- How to Transition Your Team to Remote Work
- Working from Home Tips (10 Proven Tips for Productive Remote Work)
- 9 Ways to Stay Motivated When You Work from Home
- Zoom: Running a Meeting & Screen Sharing
Customer Service
Taking care of customer needs by providing professional, helpful, high-quality service and assistance before, during, and after customer requirements are met.
- Articles
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- The Importance of Service Accessibility, What is Accessible Customer Service
- Customer Service for People with Disabilities
- 37 Customer Experience Statistics You Need to Know for 2021
- Customer Service and COVID-19: 5 Crucial Tips for Crisis Times
- 6 Ways to Provide Great Customer Service During a Crisis
- Case Study: An Online Music Gear Retailer Tackles Customer Experience with a "Sweetwater" Difference
- How to Embrace the Connected Customer: Digital Interaction & Service Innovation
- 3 Signs Your Retail Hybrid Experience is Broken and How to Fix It
- The Future of Customer Experience Must Be Extraordinary and Experiential
- CX Analytical Retail Trends for 2021: Data Selection, Unification, Testing and Expertise
- Customer Engagement During COVID-19
- The Ultimate Guide to Customer Support
- Making the Move to Cloud in Contact Centers: 3 Key Questions to Ask
- The Ultimate Guide to Customer Support
- COVID Has Forever Changed the Customer Experience
- Benchmark Snapshot: Tracking the Impacts of COVID-19 on CX
- Customer Experience Mindset in a Post COVID-19 World: An Infograph
- Delivering Great Customer Experience During and After COVID-19
- Customer Service Trends in 2021: The Post-Covid Contact Centre
- Three Steps to Improving Customer Experience in the Middle of the COVID-19 Pandemic
- How will CX Evolve in 2021?
- 25 Ways Governments Innovated to Support Their Customers During the Pandemic
- Three Keys to Delivering Customer Service During a Pandemic
- How Will the Pandemic Change Customer Service?
- 10 Examples of Amazing Customer Service During COVID-19
- 37 Customer Experience Statistics You Need to Know for 2021
- Outcomes of Bad Customer Service
- How to Diffuse Aggression -- Conflict Resolution Tips
- Dealing with Dangerous People
- Dangerous Personalities: Recognizing and Responding to People Who Make us Feel Uncomfortable
- What It's Like to Work in Customer Service With a Mental Illness
- What It's Like to Work In Customer Service When You Have Social Anxiety Disorder
- How to Stop Customer Service Stress from Ruining Your Day
- 9 Ways to Provide Excellent Customer Service
- 25 reasons why customer service is vital in 2020
- Effective Customer Service is Crucial to Business Success in Almost Every Industry
- 20 Fresh Examples of Customer Experience Innovation
- 12 Customer Service Trends You Can No Longer Ignore
- 8 Ways to Make (Immediate) Customer Service Improvement
- Why (& How) You Should Actually Listen to Customers
- Get Better at Listening to Customers: 10 Ways to Improve
- Customer Service Skills: Definitions and 17 Examples
- Self-Care Tips for the Dedicated Customer Care Agent
- 6 Ways to Weave Self-Care Into Your Workday
- 20 Expert Tactics for Dealing With Difficult People
- Four Strategies for Working With Difficult Customers
- Digital Public Services: How to Achieve Fast Transformation at Scale
- How to Deal with a Difficult (or Angry) Customer: 16 Tips
- 10 Tactics for More Effectively Measuring Your Customer Service ROI
- How Do You Measure customer Service Performance and Succes? With 10 Useful KPIs
- How to Measure Customer Satisfaction: Advice from Industry Leaders
- In Challenging Times, Customer Service Quality Matters Most!
- 3 Tips for Strengthening Customer Loyalty During Difficult Times
- 8 Customer Service Challenges a Customer Service Agent Faces and Their Solutions
- Contact Center Customer Service Best Practices in the Face of COVID-19
- CPI's Top Ten De-Escalation Tips
- How to Handle Angry Customers on the Phone
- Defining Your Role in Government Customer Service
- How US State Governments Can Improve Customer Service
- Are Government Customers Really Customers?
- Customer Service in Government: Insights to Action
- The Global Case of Customer Experience in Government
- 15 Elements You Must Know to Build a Great Customer Service
- The Best Power Words and Phrases to Use in Customer Service
- 100 Essential Customer Statistics and Trends for 2020
- What is Customer Experience? How Can it be Measured? And Who Should Own It?
- The 10 Essential Elements of Great Customer Services
- How 11 Factors Influence Customer Service Performance
- The Only Way to Improve Your Net Promoter Score
- Customer Diversity: Providing Great Customer Experience Across Cultures
- How Companies Can Identify Racial and Gender Bias in Their Customer Service
- 5 Ways to Deliver Excellent Customer Service
- Three Essential Customer Service Metrics You Need to Measure
- What is Customer Service?
- Supporting Customer Service Through the Coronavirus Crisis
- How to Deal with Difficult Customers
- Six Ways to Create a Memorable Customer Experience
- Customer Service Skills: Definitions and Examples
- How Zappos Wins at Customer Service Every Day
- Self-Care Tips for the Dedicated Customer Care Agent
- Trauma Informed = Customer Service
- Customer Service and COVID-19: 5 Crucial Tips for Crisis Times
- Customer Support People Need Care, Too
- What Is Customer Service For?
- Supporting Customer Service Through the Coronavirus Crisis
- Why Consistency is the Key to Profitable Customer Service
- Other
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- Delivering Government Services Through a Lens of Equity: Technology, Policies and Conversation Starters
- How To Build Enduring Customer Relationships (3-part webinar series)
- Post COVID-19 Customer Service Tips
- Exploring the Future of CX: Trends and Predictions for Customer Engagement
- Customer Experiences of the Future: Trends, Disruptors & How They're Changing the Landscape
- The Definitive Guide to Ecommerce Customer Experience
- How Citizens Prefer to Access Local Government Services
- CX Trends 2021
- Definitive Guide to Ecommerce Customer Experience
- 7 Ways tp Create a Great Customer Experience Strategy
- What Good Customer Service Looks Like at 9 Companies [Examples]
- What the Four Seasons Taught Me About Customer Experience
- How to Deal with Difficult Customers: 11 Proven Tips for Retailers
- Customer Experience Toolkit
- Books
- LinkedIn Learning – Requires Subscription
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- De-escalating Intense Situations
- Empathy for Customer Service Professionals
- Customer Service and Support During Economic Downturns
- Listening to Customers
- Customer Service and Support During Economic Downturns
- Working with Upset Customers
- Creating Positive Conversations with Challenging Customers
- Customer Experience: Journey Mapping
- Customer Service: Problem Solving and Troubleshooting
- Customer Service Using AI and Machine Learning
- Phone-Based Customer Service
- Why calls get out of our control: Customer Service: Call Control Strategies
- Elevating a customer service team: Managing a Customer Service Team
- Customers Remember How You Make Them Feel
- Why You've Been Successful with Angry Customers
- Phone-based Customer Service
- TED Talks and Videos
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- A Defining Time for Human Connection in Customer Service
- Don't Listen To Your Customers - Do This Instead
- Customer Experience Metrics: NPS, CSAT or Customer Effort: Explained!
- 5 Ways to Improve Your Customer Service
- The Ultimate Guide to Customer Support
- How to Increase Customer Retention & Loyalty
- 8 Customer Experience Trends for 2021
- The Ritz Carlton Hotel Company: The Quest for Service Excellence: A Case Study by Columbia Business School
- Dealing with Hostile and Potentially Dangerous Library Users
- Five Critical Customer Service Mistakes
- Dealing with the Irate Customer
- 11 Principles for How to Write Good Customer Survey Questions
- Customer Service Expert's Top 7 Disney Quotes for Customer Service
- Customer Service Expert Explains How to Handle Tough Customer Service Situations
- The Three C's of Customer Satisfation
- The Effortless Experience: Conquering the New Battleground for Customer Loyalty
- Best Customer Service: Disney and Ritz-Carlton: Quality, Details: Bump the Lamp
- Conflict De-Escalation Techniques
- How to De-escalate Calls with Angry or Agitated Customers
- Making Public Services Better
- The Power of Moments with Dan Heath
- Walking in the Shoes of Your Customers
- Popsicle Moments: Finding a New Flavor of Customer Service
- How to Measure Customer Service Within Your Business
- What is Net Promoter Score (NPS)
- What is Customer Service? The 7 Essentials to Excellent Customer Service
- Why Customer Service Matters
- Taking Care of Customers in a Crisis
- Robert Kaufman: 'Uplifting Service'
- Service Isn't Same as Hospitality
- Never Split the Difference
- Why Customer Service Matters
- A Defining Time for Human Connection in Customer Service
- What Can We Learn from Shortcuts
- Five Critical Customer Service Mistakes
- Dealing with the Irate Customer
- How I Stole Great Customer Service - With Pride!
- How to Train Employees to Have Difficult Conversations
- A defining Time for Human Connection in Customer Service
- The Customer Revolution in Customer Service
- I Was Seduced By Exceptional Customer Service
Workplace Culture and Diversity, Equity, and Inclusion (DEI)
Enterprise DEI foundational training will soon be launched for all state employees. The DEI competencies and definitions are already being used to support workforce and workplace success. This training pathway provides more foundational DEI learning and growth opportunities that are a part of successful workplace culture where inclusion and belonging are centered. These learning resources support the importance and value of DEI in all state work.
- Articles
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- Workplace inaccessibility is keeping disabled people from jobs - ABC News (go.com)
- Don’t weaponize the word ‘woke’; all parts of Black History are an essential part of American History - The Pierce County Community Engagement Task Force (pccetf.org)
- Workplaces may be getting more inclusive but Latino professionals still have Challenges (fastcompany.com)
- Why A Positive Company Culture Is Especially Critical Today
- Asian Americans exposed to racism may experience 'multiple medical symptoms'
- #barriers2innocence: False Accusations
- Global Majority: we need to talk about labels such as ‘BAME’
- The New Threat: "Racism Without Racists"
- The Difference Between Racism and Colorism
- "Banking While Black": Woman Wins Casino Jackpot, but Michigan Bank Won't Cash Check
- Black Pastor in Alabama Arrested While Watering Neighbor's Flowers Sues City, Police Officers
- Lynching Preachers: How Black Pastors Resisted Jim Crow and White Pastors Incited Racial Violence
- Can the White American Church Find Its Way from Its Segregationist Past to a Diverse Future?
- How the Model Minority Myth Holds Asian Americans Back at Work - and What Companies Should Do
- Stepping up, but risking burnout: Women leaders in the public and social sectors in 2021
- Where are all the women innovators? Here’s a start
- The Importance of Belonging at Work
- To Promote Diversity and Inclusion, Know Yourself First
- Colourism: How skin-tone bias affects racial equality at work
- 8 Ways to be a (Better) Ally
- Equity vs Equality: What's the Difference
- Microaggressions Are A Big Deal: How To Talk Them Out And When To Walk Away
- Going Deeper with Diversity and Inclusion
- In Both Fact and Fiction, The Truth Of Tulsa Is Hard To Stomach
- Talking to Young Children About Race and Racism
- It's never too early to talk with children about race
- How LGBTQ+ community fares in the workplace
- COVID-19 Action That Centers Black LGBTQ People Can Address Housing Inequities
- How to Move From Non-Racist to Anti-Racist
- The Psychology of being a better ally in the office - and beyond
- What does Being an Ally Look Like? Companies Offer Training in Support of Black Colleagues
- What is Allyship? Your Questions Answered
- Race & Ethnicity in the workplace: The road to active allyship
- How Unfair Property Taxes Keep Black Families from Gaining Wealth
- Public Administrators and the Imperative for Social Equity
- Four Essential Keys to Being a Strong Ally for Racial Justice
- A Theory to Better Understand Diversity and Who Really Benefits
- The Racist Misogyny Of The Atlanta Spa Shootings
- Seven Things About Transgender People That You Didn't Know
- Leverage Diversity & Inclusion to Boost Leadership Development
- How companies can make DEI more than just a buzzword and actually alter their company cultures for the better, according to executives
- Knowing the Past Opens the Door to the Future The Continuing Importance of Black History Month
- The State of the LGBTQ Community in 2020
- Sexism Persists in STEM
- Fighting Racial Injustice is About More than Rhetoric
- America's Schools are Filled with Racism and There's Only One Solution
- I’m Not A Woman Or A Man And Existing In This Binary World Is Really, Really Hard
- As A Blind Person, COVID-19 Has Changed My Daily Life In Ways Most People Don’t Consider
- Companies: Now Is Not The Time To Put Diversity And Inclusion On The Back Burner
- Be a Better Ally
- Allyship - The Key To Unlocking The Power Of Diversity
- DEI Work Is More Important Than Ever. But How Do We Do It Remotely?
- Neurodiversity as a Competitive Advantage
- How to Measure Diversity
- 4 Ways To Understand The Diversity Of The Disability Community
- Best Children's Books of 2020 Reveal a Growing Diversity
- Celebrate Diversity with The Seattle Public Library: Adult Reads
- DEI Books to Read in 2020
- 11 Books to Read If You Want To Be a More Inclusive Leader
- 12 Shows That Are Breaking Boundaries of Representation on TV
- 15 TV Shows That Champion Diverse Storytelling in Front of *And* Behind the Camera
- Oscars 2020: 10 Excellent Diverse Films That Were Ignored Completely
- 20 Diverse Movies for Family Movie Night
- Fostering Inclusive Workplaces During Isolation
- How to Use Empathy to Improve Your Workplace
- Belonging in the Workplace: A New Approach to Diversity and Inclusivity
- Building Inclusive Virtual Teams
- High-Performing Teams Need Psychological Safety. Here's How to Create It
- Economic Contributions of Indian Tribes to the Economy of Washington State
- Northwest Treaty Tribes: Protecting Natural Resources for Everyone
- The Map of Native American Tribes You've Never Seen Before
- A Guide to Indigenous Land Acknowledgement
- Honor Native Land: A Guide and Call to Land Acknowledgement
- Text This Number in the US to Find Out Which Native Land You're Living On
- Non-Federally Recognized Indian Tribes
- Federally Recognized Indian Tribes
- Washington Tribes
- VA Center for Minority Veterans
- Not the WWI We Knew
- National Association for Black Veterans
- American Veterans for Equal Rights: The Lesbian, Gay, Bisexual, Transgender & Allies Veteran's Service Organization
- Nearly a Decade After the Repeal of 'Don't Ask, Don't Tell,' Military Cultures Around LGBTQ Veterans is Changing. Slowly.
- VA Center for Women Veterans
- Challenges Specific to Female Veterans
- VA Mental Health Resources
- National Alliance on Mental Illness: Veterans & Active Duty
- US Department of Labor Blog: Advancing Compliance Solutions
- Disability Rights Washington
- JAN: Job Accommodation Network
- Governor's Committee on Disability Issues & Employment
- US. Department of Labor's National Disability Employment Month Resources
- Washington State Education Ombuds One Out of Five: Disability History and Pride Project
- Employer Assistance and Resource Network on Disability Inclusion
- DSHS Tribal Vocational Rehabilitation Programs
- The Difference Between Hispanic and Latino: What Each Means, How They Overlap, and What Sets Them Apart
- Latino Americans: Timeline of Important Dates
- Latin American Diaspora in the World
- The Surprising Economics of Latino Immigration
- Key Facts about U.S. Latinos for National Hispanic Heritage Month
- The Inner Work That Makes Cross-Racial Conversations Easier
- 5 Moves That Actually Increase Diversity, Equity and Inclusion
- Talking About Race: Being Antiracist
- White Anti-Racism: Living the Legacy
- The False Promise of Anti-racism Books
- A Step-by-Step Guide to Transform Diversity & Inclusion into Anti-Racism
- Undocumented with Disabilities in America: Ensuring Service Providers Treat Immigrants and Minorities with Disabilities Equally
- Crossing the Border While Disabled: For Immigrants and Refugees with Disabilities, Discrimination is Law
- Mental Health Challenges in Immigrant Communities
- 4 Ways Colonial Mentality Taught Me to Hate Myself and How I Fight Against it Every Day
- Filipinos, Colonial Mentality, and Mental Health
- How We Can Make the World a Better Place for Immigrants with Disabilities
- The Rights of Undocumented Immigrants with Disabilities Needs to be a Priority
- 25 Famous Women on Their Immigrant Roots
- You Have to Pay With Your Body': The Hidden Nightmare of Sexual Violence on the Border
- Status of Women in the States: Spotlight on Immigrant Women
- Fact Sheet: Immigrant Women in the United States
- 10 Facts You Need to Know About Immigrant Women
- 11 Students Explain What Being Queer, Black, and Proud Means to Them
- COVID-19 Action That Centers Black LGBTQ People Can Address Housing Inequities
- 5 Ways Black Women Can Take Care of Themselves Right Now
- 25 Black Queer Books to Honor Protests and Pride Month
- I'm a Queer, Black, Disabled Woman. It's Not My Job to Educate You
- My Black Is Queer
- What's Intersectionality? Let These Scholars Explain the Theory and Its History
- What Does It Mean to Be Black and Queer in America Today?
- The Revolutionary Practice of Black Feminisms
- The Power of Inclusive Conversations to Transform Black Fatigue Into Collective Action for Justice
- When Did We Add the 'Equity' to Diversity, Equity, and Inclusion?
- Black Women are the Victims of Police Violence, Too
- Intersectional Feminism: What it Means and Why it Matters Right Now
- The Intersectionality of Women's Rights and Civil Rights
- Intersectionality 101: Why "We're Focusing on Women" Doesn't Work for Diversity & Inclusion
- What is Intersectionality and What Does it Have to Do With Me?
- Best Black Queer Books, According to Black LGBTQ Leaders
- Supporting Black LGBTQ Youth Mental Health
- Being African American and LGBTQ
- Dear White Women': The Public Classroom of Rachel Cargle
- A History of Racial Justice
EJI [Equal Justice Initiative] designed A History of Racial Injustice as a set of tools for learning more about people and events in American history that are critically important but not well known. This digital experience highlights events on this day in history with rich detail and intuitive sharing features, and our award-winning wall calendar is a tactile resource for display in classrooms, community centers, offices, and homes. - How to Move From Non-Racist to Anti-Racist
- Creating a World That Works for Black Lives
- Fostering Inclusive Workplaces During Isolation
- Who Gets to Be Afraid in America?
- Understanding Your Biases
- 12 Common Biases and How They Affect How We Make Everyday Decisions
- Support Hotlines for LGBTQ+ People from PFLAG
- 21 Day Racial Equity Challenge
- 31 Resources That Will Help You Become a Better White Ally
- LGBTQ-Inclusive Language DOs and DON'Ts
- Take Action: A List of Ways You Can Stand in Solidarity with the Black Community
- Talking About Pronouns in the Workplace
- Expressive Writing Prompts to Use If You've Been Accused of White Fragility, Spiritual Bypass, or White Privilege
- 10 Books About Racism to Read Instead of Asking a Person of Color to Explain Things to You
- History of Juneteenth
- 12 Things You Might Not Know About Juneteenth
- What is Juneteenth?
- Nothing to Add: A Challenge to White Silence in Racial Discussions
- Professor Ibram X. Kendi on why it's not enough to admit when you're being racist: "Challenge Those Racist Ideas"
- 11 movies that confront American racism
- I, Racist: Why I Don't Talk About Race with White People
- U.S. Businesses Must Take Meaningful Action Against Racism
- 75 Things White People Can Do For Racial Justice
- White Supremacy Culture
- 10 Ways White Liberals Perpetuate Racism
- High-Performing Teams Need Psychological Safety. Here's How to Create It
- 10 Actions You Can Focus on to Influence Culture of Respect, Civility in your Workplace
- What is Respect in the Workplace?
- Building Inclusive Virtual Teams
- Why Identity Matters
- Black America Must Wake Up to this Viral Threat
- What Google Learned from Its Quest to Build the Perfect Team
- Nonverbal Communication in the Workplace
- How to Become an Effective Active Listener
- How to Understand Your Coworkers' Nonverbal Communication
- 10 Tips for Dealing With the Every Day People in Your Workplace
- How to Develop Your Emotional Intelligence at Work
- How to Use Empathy to Improve Your Workplace
- Factors Every Employee Wants From Work
- 8 Ways to Gain Respect From Your Coworkers
- How to Demonstrate Respect in the Workplace
- The Diversity and Inclusion Revolution: Eight Powerful Truths
- Belonging in the Workplace: A New Approach to Diversity and Inclusivity
- Three Requirements of a Diverse and Inclusive Culture – and Why They Matter for Your Organization (Form to Download Report)
- Other
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- Race and Wrongful Convictions in the United States
- Toward a Respectful Workplace
- The Inclusion Payoff
- What Listeners Told Us About The Importance of Getting Names Right
- Amid Wave of Anti-Trans Bills, Trans Reporters Say 'Telling Our Own Stories' Is Vital
- Mental Health of Immigrants and Refugees
- 4 Ways To Make Your Workplace Equitable for Trans People
- James West on Invention and Inclusion in Science
- The True Value of Bringing Diversity, Equity, and Inclusion Into Your Workplace
- Introspection Into Action: Becoming an Ally in a Time of Racial Unrest
- A Conversation on Race and Disability
- The Economic Benefits of Latino Immigration: How the Migrant Hispanic Population's Demographic Characteristics Contribute to US Growth
- Mental Health of Immigrants and Refugees
- The Missing Colors of the Rainbow: Black Queer Resistance
- Visionary Fiction: Writing Our Future
- Erasure and Resilience: The Experience of LGBTQ Students of Color
- HRC 2019 Black & African American LGBTQ Youth Report
- Code Switch: Why Now, White People?
- We Can't Be Silent: White Accountability Listening Sessions Week One
- We Can't Be Silent: White Accountability Listening Sessions Week Two
- We Can't Be Silent: White Accountability Listening Sessions Week Three
- Global Pride: 24 Hour Livestream Event on June 27
- 17 Books on Race Every White Person Needs to Read
- Scene on Radio Podcast Season 2: Seeing White
- The 4 Stages of Psychological Safety
- The News Beyond the COVID Numbers
- The Future of Inclusion: A Day of Learning - Webinar June 18, 9 a.m. to 1 p.m. *Registration Required*
- Strategies to Use an Inclusion Lens in Crisis Management
- Building Inclusion Across Dispersed Teams
- Reintegration Strategies: From Dispersed Teams to the New Normal
- Creating Psychological Safety in the Workplace
- The Respect Effect by Paul Meshanko
- Books
-
- Post Traumatic Slave Syndrome: America’s Legacy of Enduring Injury & Healing
- The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
- Beyond Inclusion, Beyond Empowerment: A Developmental Strategy to Liberate Everyone
- Invisible No More: Police Violence Against Black Women and Women of Color
- Beyond Inclusion, Beyond Empowerment
- Black Fatigue: How Racism Erodes the Body, Mind, and Spirit
- So You Want to Talk About Race
- We Can't Talk About That at Work: How to Talk About Race, Religion, Politics, and Other Polarizing Topics
- The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy C. Edmondson
- LinkedIn Learning – Requires Subscription
- TED Talks and Videos
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- Gender assigned to us at birth should not dictate who we are | Sarah McBride | TEDxMidAtlanticSalon - YouTube
- It's Not You, It's Your Workplace
- The Dangers of Othering in the Quest to Belong | W. Kay Wilson | TEDxColumbus
- "White Immunity": Working through the pitfalls of "privilege" discourse | Nolan Cabrera
- Book TV at Duke University: Eduardo Bonilla-Silva, "Racism Without Racists"
- How Structural Racism Works
- Who We Are: A Chronicle of Racism in America
- Are You Biased? I am
- 60 Seconds of Pride: How Did Pride Month Begin?
- James Baldwin - Pin Drop Speech
- Our Fight for Disability Rights and Why We're Not Done Yet
- I'm Not Your Inspiration, Thank You Very Much
- The Segregation Myth: Richard Rothstein Debunks an American Lie
- Black Violin - Stereotypes
- What White People Can Do to Move Race Conversations Forward
- "A seat at the table" isn't the solution for gender equity
- Want to truly succeed? Lift others up while you climb
- Want a More Just World? Be an Unlikely Ally
- Viral Histories: Stories of Racism, Resilience, and Resistance in Asian American Communities
- How to reduce bias in your workplace
- How to Teach Kids to Talk About Racism
- How can we make energy more affordable to low-income families
- What's it like to be the child of immigrants
- The cost of failing to design accessibly
- The Urgency of Intersectionality
- Get Comfortable with Being Uncomfortable
- Facing Race: A conversation with Seattle author Ijeoma Oluo
- Ibram X Kendi: Stamped from the Beginning
- Inclusion over Diversity
- How to talk to your family about white privilege
- On Diversity: Access Ain't Inclusion
- It's About Time We Challenge Our Unconscious Biases
- 3 ways to be a better ally in the workplace
- The Importance of Inclusive Language
- Are You Consciously Creating a Culture of Respect?
- Tribal Perspectives on American History in the Northwest
- Welcome to Washington State Latino Leadership Network
- A Conversation with Latinos on Race
- Immigrant Women's Resilience
- The Gendering of International Migration
- A Young Girl's Immigration Journey In 'A Line Birds Cannot See'
- A Conversation with White People on Race'
- Is Womanist to Feminist as Purple is to Lavender? African American Women Writers and Scholars Discuss Feminism
- Dr. Tiffany Jana: Embracing Diversity in Ourselves, Our Communities, and Our World (Part 1)
- Kimberle Crenshaw: The Urgency of Intersectionality
- White Folks are Reading, But are They Learning? With Ibram X. Kendi
- Tips for Being a Proactive Ally
- Systematic Racism Explained
- The Meaning Behind Juneteenth
- The Answer is Dignity and Respect
- Building a Psychologically Safe Workplace
- Humility In Leadership: Leading with Humility
- Are You Consciously Creating a Culture of Respect?
- Understanding Your Identity by Understanding Your Self-Worth
- The Importance of Inclusive Language
- Brain Science of Bias: How to Outsmart Your Own Unconscious Bias
- How Google Builds the Perfect Team
- This is What Makes Employees Happy at Work
- Why Being Respectful to Your Coworkers is Good for Business
- Washington State 2019 Diversity, Equity and Inclusion Summit: View the 2019 DEI Summit presentations and documents. We will be posting the 2020 DEI Summit work sessions and presentations as they come available.
- Inclusion Starts with I
Leadership
General leadership development expands the capacity of individuals to perform in supervisory and influencer roles within teams and organizations.
- Articles
-
- Fielding High-Performing Innovation Teams
- 10 Traits of Innovative Leaders
- 10 Proven Practices for More Productive Leadership
- 16 Productivity Hacks for Leaders
- The Relationship Between Confidence and Productivity
- Creating an Accessible and Welcoming Workplace
- Developing an Accessible Workplace
- Neurodiversity in the Workplace
- 5 Ways Emotional Intelligence Can Make You a Better Leader
- Why Emotional Intelligence is Important in Leadership
- What's the Relationship Between Emotional Intelligence and Leadership
- How to Deal with Conflicting Priorities
- A Leader's Guide to Managing Competing Priorities
- Manage Your Team Better With the Simple 'Rule of Five'
- 4 Conversations to Boost Your 1:1s
- Why Microsoft Measures Employee Thriving, Not Engagement
- Why We Need 'Emotional Diversity' at Work Right Now
- The Definitive Guide To Agile Retrospectives and Post Mortem Meetings
- Three Barriers to Curiosity and How to Overcome Them
- Why Curiosity is an Essential Leadership Trait
- How to Cultivate Your Curiosity
- Developing Employees into Leaders
- 11 Employee Development Tips for Leaders and Managers
- 5 Strategies That Will Turn Your Employees Into Leaders
- We Interviewed 50 'Bad Bosses' to Learning it Only Takes a Few Toxic Behaviors for Everything to Go
- The Toxic Work Environment Checklist
- Leading and Coaching a Traumatized Team
- 4 Ways Managers Can Increase Flexibility Without Losing Productivity
- Why Today's Organizations Need to Embrace Flexibility in the Workplace
- How Flexible Work Hours Can Improve Motivation and Productivity
- How to Focus on What's Important, Not Just What's Urgent
- How to Achieve Sustainable Productivity
- Four Leadership Trends to Watch in 2022
- Employee Burnout: Causes and Cures
- What is Psychological Safety at Work?
- 8 Ways Managers Can Support Employees' Mental Health
- How to Support Your Employees' Mental Health During the Holidays
- Grief at Work: Here's How to Help Employees and Teammates
- As Grief Redefines Work, How You Lead Matters
- Becoming a Servant Leader
- How to Successfully Manage a Hybrid Model Team (Trello Blog; article)
- Leadership Isn’t a Role, It’s a Series of Behaviors
- Leadership Mindset: Why Leaders Struggle to Change
- The Irrational Side of Change Management
- Truth & Courage: Develop Coaching Skills to Build a Coaching Culture
- Why Your Brain Needs More Downtime
- Other
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- Becoming a Leader Who Fosters Innovation
- Toward a Respectful Workplace
- Helping People Change: Coaching with Compassion for Lifelong Learning and Growth
- How to Make Meetings Less Terrible (Freakonomics; podcast 44:49)
- Humble Leadership: The Power of Relationships, Openness, and Trust
- Strengths-Based Leadership: Great Leaders, Teams, and Why People Follow
- The Introverted Leader: Building on Your Quiet Strength
- The Outward Mindset: How to Change Lives and Transform Organizations
- LinkedIn Learning - Requires Subscription
-
- Unlock Your Team's Creativity
- Digital Accessibility for the Modern Workplace
- Prioritizing Effectively as a Leader
- Coaching and Developing Employees
- Managing Your Well-Being as a Leader
- Advance Your Skills as a Manager (LinkedIn Learning; Learning Path with 4h 52m of content)
- Become an Inclusive Leader (LinkedIn Learning: Learning Path with 6h 40m of Content)
- Becoming a Leader (LinkedIn Learning; Learning Path with 9h 7m of Content)
- Redesigning How We Work as Offices Reopen (LinkedIn Learning; Learning Path with 3h 41m of Content)
- Online Training
-
- Boundless Management Self-Paced Course
- Building More Resilient Leadership for Greater Impact
- High-Impact Pitches and Presentations: Speaking with Confidence and Authenticity
- How Leaders and Leadership Collectives Can Increase Psychological Safety at Work
- Principles of Management Self-Paced Course (Lumen Canada; eLearning)
- Trauma Informed Leadership: Creating Healthy Teams
- TED Talks and Videos
-
- Productive Leadership
- 5 Ways to Build Emotional Intelligence in Teams in 2022
- Curiosity is Your Super Power
- Mindful Leader: Applying the Science of Well-being
- The First Thing to Do When You Feel Like You Have Too Much to Do
- How to Embrace Emotions at Work
- 5 Ways to Lead in an Era of Constant Change
- How Great Leaders Inspire Action
- How to Create Meaningful Connections While Apart
- How to Turn a Group of Strangers Into a Team
Self Leadership
Self-leadership is the practice of intentionally influencing your thinking, feeling and actions towards your objectives.
- Articles
-
- Why Professional Networking is So Important
- What is Networking and Why is It So Important
- Learn to Love Networking
- The Gentle Art of Saying No
- Four Ways to be More Productive Without Being Hard on Yourself
- Work Organization: 30 Tips to Take You from Mess to Master
- Stop Procrastinating! Finish You To-Do List Today
- How to Focus with ADHD: Strategies to Help You Stay Focused at Work
- How to Get Things Done Without Getting Bogged Down
- How to Improve Emotional Intelligence in 9 Steps
- How to Improve Your Emotional Intelligence
- Emotional Intelligence Skills: What They Are & How to Develop Them
- What is Time Management? Working Smarter to Enhance Productivity
- How do you Prioritize Your Time? 25 Tips for Optimal Time Prioritization
- How to Prioritize Tasks in the Workplace
- The Power of Healthy Relationships at Work
- Strategies for Managing Difficult Emotions at Work
- Building Good Work Relationships
- Goal Setting: A Scientific Guide to Setting and Achieving Goals
- 4 Steps to Create a Plan That Helps You Stay Focused on Achieving Your Goals
- Building Good Work Relationships
- How to Develop Effective Work Relationships
- The 5 'Cs' Approach to Conflict Resolution in the Workplace
- Bullying in the Workplace: 24 Examples & Ideas for Supporting Adults
- What is Psychological Safety at Work?
- What Psychological Looks Like in a Hybrid Workplace
- 2 Ways to Shift from 'Hard Work' to 'Effortless Creation'
- Work Smarter, Not Harder: 10 Ways to Be More Effective at Work
- 5 Tips for Coping with Regret
- New Study: The Path Not Taken Is Probably Way Worse Than You Imagine (So Regret Your Choices Less)
- You've Been Told to Let Go of the Past. But Can Regret be Good for You?
- Why Focus Is Your Greatest Competitive Advantage at Work (Plus 19 Ways to Actually Do It)
- The Complete Guide to Deep Work
- How to Harness the Power of Emotions in the Workplace
- Managing Your Emotions at Work
- 10 Tips for Dealing with Change Positively in Your Workplace
- Coping with Change: Facing Fear and the 'New Normal'
- 12 Powerful Habits of People Dedicated to Lifelong Learning
- 5 Ways Smart People Influence Themselves
- Expert Advice for Managing UP at Work from Great Leaders
- Fixed vs. Growth: The Two Basic Mindsets That Shape Our Lives
- How to Be More Authentic at Work
- The Productivity Guide: Time Management Strategies That Work
- What is Self-Leadership? Models, Theory, and Examples
- Other
- LinkedIn Learning - Requires Subscription
-
- How to Network When You Don't Like Networking
- Understanding and Supporting ADHD Colleagues in the Workplace
- Secrets of Effective Prioritization
- Building Business Relationships
- A Bold New Approach to Goal Setting
- Solving Relationship Problems at Work
- Improving Your Focus
- Managing Your Emotions at Work
- Advance Your Skills as an Individual Contributor
- Become a High Performer
- Online Training
- TED Talks and Videos
-
- Getting Things Done Miniseries
- The Father of Emotional Intelligence on How to Manage Your Emotions at Work
- How to Stop Languishing and Start Finding Flow - TED Talk (10:04)
- How to Deal with a Bully, Without Becoming a Thug
- Effortless by Greg McKeon: Core Message
- No Hard Feelings: Your Guide to Dealing With Emotions at Work
- 5 Steps to Designing the Life You Want
- Get Comfortable with Being Uncomfortable
- How to Turn Off Work Thoughts During Your Free Time
Human Resources Training
These are resources and information to support the learning and development of human resource professionals.
- Articles
-
- The 6 Biggest Challenges HR Faces in Post COVID World
- 7 Best HR Practices for Leader Retention
- A New Training Model for Today's Hybrid Teams
- How to Train Remote Employees: A Complete Guide
- Understanding and Developing Organizational Culture
- Why it’s Important to Build a Great Work Culture
- What You Should Know About Shaping Organizational Culture
- 2021 State of High-Stakes Learning Survey
- Learning Literacy' and the Currency of a Knowledge-Based Economy
- Cultivating Modern Leadership Through Learning and Development: 3 Areas of Focus
- Organizational Awareness: Are You Able to Read the Signs
- Signs of Low Employee Engagement
- Creating the Workplace Experience of the Future in 2021
- How to Handle Employees with Extreme Political Views
- A License to Skill: Embracing the Reskilling Revolution
- Q&A: Adapting for the Future with Brian Heger
- Report: Preparing Employees for the Jobs of the Future
- 6 Characteristics of a Micromanager to Look For
- The Evolution of the Modern HR Business Partner
- HR's Role as Culture Champion: 3 Ways HR Leaders Can Enrich Their Organization's Culture
- A Guide to Conducting Behavioral Interviews with Early Career Job Candidates
- 6 Career Moves You Should Make in 2021
- Skills Aren't Soft or Hard -- They're Durable or Perishable
- 2021 Talent Pulse Priorities
- The Top 22 Virtual HR Conferences to Attend in 2021
- Skills in Demand, Skills in Decline
- Future of the Workforce: Be Ready for Anything
- Skill Shift: Automation and the Future of the Workforce
- 12 Ways to Improve Your Diversity Recruiting Strategy
- How to Create a Strong Diversity Recruiting Strategy
- Want Diversity? 15 Recruiting Tactics to Attract a Wider Range of Candidates
- Is Yours a Learning Organization?
- Changing Mindsets and Behavior, One "Nudge" at a Time
- Changing Employee Behavior
- 9 Things HR Needs to Know to Curb Bullying at Work
- Starting from Scratch: Emotional Self-Awareness
- The Importance of Emotional Intelligence in Human Resources
- 5 Vacation Benefits that Ensure Employees Take PTO
- What's the Toughest Part of Writing a Job Description?
- Virtual Onboarding: How to Welcome New Hires While Fully Remote
- How Onboarding Rituals Reinforce Company Values
- 7 Steps to Creating a Virtual Employee Onboarding Program
- Virtual Interview: A Brief Guide for Recruiters
- 7 Tips for Conducting a Seamless Job Interview
- Why Virtual Interviews Fail
- The Childcare Crisis is Here. What are You Doing About It?
- The 6 Biggest Concerns for CHROs in the Second Half of 2020
- What are the HR Jobs of the Future?
- Why Examining Employee Experience Strategies is a Must During Uncertain Times
- Questions About COVID-19 Impacts, L&D and Reskilling Answered by HR Leaders
- Top 5 Toughest Conversations for HR
- Get People Talking -- How to Effectively Facilitate Dialogue
- What are Micro-Stresses and How are They Affecting Your Workplace
- Understanding the Impact Stress Has on the Workplace
- 7 Ways to Avoid HR Burnout
- How Can HR Help Employees Through Stressful Times
- Aligning Company Values to a Culture of Learning
- A Guide to Most Common HR Issues and How to Deal With Them
- How the COVID-19 Crisis Has Made HR One of the Most Important Jobs Today
- The Art of Career Mapping: HR's Guide to Reskilling the Workforce
- How to Build Trust in HR in the COVID-19 Era Workplace
- 7 Human Resource Management Basics Every HR Professional Should Know
- HR Trends 2020
- Stress: How HR Can Help Emloyees Get Through Tough Times
- Stressed Out HR: 7 Steps to Making Things Better
- In Need of Vacation: Lack of Time off Damaging Mental Health
- 9 Books Every HR Pro Should Read in 2020
- Cultivating (and Measuring) Inclusion, Belonging, and Equity at Work
- Focus Group Questions for Belonging
- Crisis Management in the Workplace and the Role of the HR Team
- The Essential Role of Human Resources in Times of Crisis
- Looking Ahead: Coping with a Second Wave of Coronavirus
- The Importance of Addressing Social Issues in the Workplace
- Black Lives Matter: Employers urged to take a stand against racism
- 6 of the Best Quotes from HR Leaders in the First Half of 2020
- A Season of Change in HR
- 13 Podcasts on Human Resources You Don't Want to Miss
- Chief People Officer Trends: More Women, More Degrees, More Turnover
- How to Make the Most of a Remote Onboarding Process
- Employee Experience: The HR Guide to Meeting Worker Expectations in the New Normal
- The Ultimate Guide to Employee Development: 6 Critical Components for Any Training Program
- The Employee Expectations Report 2020
- What Does the Future of Human Resources Look Like?
- Coping with the Implications of Coronavirus for HR
- HR Professionals as Coaches for Managers
- Under the COVID-19 Paradigm, HR Pros are Feeling the Pressure of Change and Working Harder than Ever
- The New Roles of the Human Resources Professional
- Transforming the HR function through better business partnering
- SHRM - Assess Pros and Cons of the 360 Degree Performance Appraisal
- COVID-19: The Pulse of HR - What Is HR Doing Now?
- 15 Questions About Remote Work Answered
- 2020 Employee Engagement Trends
- Other
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- Leadership Transitions Report 2021
- Ultimate Guide to Onboarding and Recruitment
- Bridge the Workplace Skills Gap: 3 Key Places to Start
- Ultimate Guide to Leadership Assessment
- Closing the 'Soft' Skills Gap
- Successful Leadership Development in the Post-COVID World
- Well-Being 2021: Humanity Comes to Work
- 2021 Workplace Learning Report: Your Guide to Skill Building in the New World of Work
- Talent Pulse 8.1 -- Thriving through Transformation: HR's Roles in Change Management
- Identifying High Potential Talent: Assessing Agility and Leadership Within Your Organization
- Talent Pulse 7.1 - Cultivating (and Measuring) Inclusion, Belonging, and Equity at Work
- Next-Gen Now: Adaptive And Accelerated Succession Planning
- Avoid Common Behavioral Interviewing Mistakes
- Workforce of the Future: The Competing Forces Shaping 2030
- Washington State: Future of Work Task Force 2019 Policy Report
- Complete Guide to Running Competency-based Interviews
- National Human Resources Association COVID-19 Resource Center
- LinkedIn Learning – Requires Subscription
-
- Performance-Based Hiring
- Become a Technical Recruiter
- Human Resources: Diversity Recruiting
- Organizational Learning and Development
- Human Resources: Handling Workplace Bullying
- Human Resources: Diversity Recruiting
- Human Resources: Running Company Onboarding
- Virtual Interviewing for HR
- The Human Resources Hero
- Administrative Human Resources
- Skills for Inclusive Conversations
- Human Resources: Managing Employee Problems
- Human Resources Foundations
- Finding and Retaining Talent
- Become a Technical Recruiter
- LinkedIn Learning - 360 Degree-Feedback
- Become an HR Business Partner
- Online Training
-
- A Roadmap to Burnout Recovery
- Winning in a COVID World and Beyond: A Toolkit for Talent Acquisition Success
- 360 Degree Feedback Best Practices
- Balance or Burnout: Understanding and Supporting the Emotional Impact of COVID-19
- Leveraging the 2020 Talent Trends to Drive Your Employer Brand
- Agile HR Webinar: Co-Create Employee Experience
- How to Turn Your Managers Into Great Interviewers
- HR Leadership After COVID-19: New Expectations, Realities, and Strategies | Human Capital Institute - Webinar, June 16, noon - 1 p.m.
- The Brave New World of HR: Why Workforce Trust, Health, and well-being are Cornerstone to Rebounding from COVID-19 - Webinar, June 3, 11 a.m. - noon
- HR Under Pressure: Model & Mentor Resilience
- SHRM: Employing Abilities @Work Certificate Program
- SHRM: Veterans at Work Certificate Program
- TED Talks and Videos
-
- Workforce and Succession Planning In Government: Reshaping Outdated Models & Upgrading Obsolete Tools
- 21st-Century Talent Spotting
- Why the Best Hire Might Not Have the Perfect Resume
- HR and Leading People in Times of Crisis
- Vicarious Trauma and Self Care in Individuals
- Unconscious Bias: Stereotypical Hiring Practices
- The Workforce Crisis of 2030 - and How to Start Solving It Now
- The 'H' in HR
- Development Virtual ERGs
- Putting the Human Back in Human Resources
- Helping Employees Engage During Times of Crisis
- HR as a Business Partner
- 8 Lesson on Building a Company People Enjoy Working for
- 21st Century Talent Spotting
- Why the best hire might not have the perfect resume
- HR Today Webinar - 360 degree feedback best practices
- TedX - Don't bury the annual performance review
Workforce well-being and Support
These are resources offered through the Employee Assistance Program (EAP). This pathway is focused on resources to provide support in navigating the impacts of COVID-19 in our lives and connected to our roles as state employees.
- Articles
-
- The Secret to Happiness at Work
- Why You Should Stop Trying to Be Happy at Work
- How to Be Happier at Work
- Why Our Goals Don't Always Have to be Productive
- 16 Soft Reminders for When You're Setting Goals for 2023
- Optimize Your Week Using the Playlist Method
- A Powerful Guide to Setting Intentions in 2023
- How to Deal with Feeling Bad About Your Feelings
- How to Deal with Shame in the Workplace
- Free Yourself from Shame at Work
- Bullying in the workplace
- Domestic violence awareness
- 10 Things You Haven't Tried to Boost Your Confidence at Work
- How to Become More Assertive at Work
- How to Build Self-Confidence in the Workplace
- 9 Ways to Boost Your Confidence at Work
- Don't Let Self-Doubt Hold You Back
- How to Overcome Your Biggest Workplace Fears
- 13 Ways to Focus Better at Work
- ADHD Coping Strategies You Haven't Tried Yet
- How to Navigate Workplace Politics
- 7 Ways to Use Office Politics Positively
- How to Navigate Office Politics No Matter Where you Work
- How to Heal From Loss 2 Years After COVID-19 Became a Pandemic
- Ukraine Doomscrolling can Harm Your Cognition as Well as Your Mood -- Here's What to do About it
- Building Your Resilience
- Self-Care and Recovery After Trauma
- 3 Signs That Your Coworker May be Struggling with Mental Health Issues
- 9 Phrases Allies Can Say When Called Out Instead of Getting Defensive
- Interrupting Bias: Calling Out vs. Calling In
- How to Transform Stress into Courage and Connection
- Stress: Is it Good or is it Bad? In Reality, It's Both
- McLean's Guide to Managing Mental Health Around the Holidays
- Mental Health During the Holidays: Five Tips to Ease the Struggle
- How to Help a Colleague Who's Been Laid Off
- How to Cope When Your Coworkers Lose Their Jobs
- 14 Health Benefits of Practicing Gratitude According to Science
- 62 Stress Management Techniques, Strategies & Activities
- Five Science-Backed Strategies to Build Resilience
- Twelve Morning and Evening Routines That Will Set Up Each Day for Success
- Other
-
- Breaking the Burnout Cycle Webinar - Oct. 27th
- Burnout for Leaders: Supporting Staff and Yourself - Oct. 24
- ADHD in the Workplace
- Unafraid: How to Speak Up About Things That Matter
- Habits: How They Form and How to Break Them
- Resilient: How to Grow and Unshakable Core of Calm, Strength, and Happiness
- LinkedIn Learning – Requires Subscription
- TED Talks and Videos
-
- Assertiveness and Self-Confidence Webinar from EAP
- Coping with Mental Health Issues in the Workplace
- Strategies for Stress Management
- Emotions at Work and How They Help Us Succeed
- Happiness: What Your Mother Didn’t Tell You
- How to Stay Calm When You Know You’ll be Stressed
- The Gift and Power of Emotional Courage
Hybrid Work
Working from home for the first time? These resources will help you learn new technology tools, set up your home office, maintain relationships with your colleagues, and make this new experience the best it can be.
- Articles
-
- Why Tattleware isn't the Solution for Underperforming Teams
- How Remote and Hybrid Work Broke Performance Reviews
- New Study Shows Shocking Lack of Hybrid Work Guidelines
- The Power of a Hybrid Culture
- Hybrid Work: Making it Fit with Your Diversity, Equity, and Inclusion Strategy
- What Employees are Saying About the Future of Remote Work
- It's Time for Leaders to Get Real about Hybrid
- How Can You Build Visibility into a Hybrid Workplace?
- Don't Confuse "Being in the Office" with "Culture"
- Tips to Avoid WFH Burnout
- Keeping Hybrid Employees Engaged
- 10 Signs You Could Be Working Yourself to Death in a Hybrid World
- Does Hybrid Work Actually Work? Insights from 30,000 Emails
- Nurturing Your Hybrid Team: Leading With Fairness and Understanding
- How to Bridge the Equity Gaps in a Hybrid Workforce
- Hybrid work? An Expert Reveals What a Hybrid Office Looks Like
- Learning in a Hybrid Work Environment
- The Hybrid Work Model: A new Challenge for Diversity, Equity and Inclusion
- 13 Rules for Successful Hybrid Meetings: Lessons from 100 Articles
- What to Wear to Maximize Productivity When You're Working from Home, According to Science
- 7 Best Practices for Onboarding Remote Employees
- How to Lead a Hybrid Team: 5 Best Practices
- 30 Ways to Bring Back the Fun to Your Virtual Meeting
- How to Prepare for the Future of Work
- The Ultimate Guide to Working from Home: 26 Tips for Maximum Productivity
- 12 Ways to Design Virtual-First Learning
- 40 Essential Tools for Working from Home
- How to Run Large-Scale Virtual Meetings That Aren't A Waste of Time
- How To Set Strong Work-Life Boundaries as a Remote Worker
- 5 Quick Team Building Activities to Do Via Conference Calls
- Productive and Realistic Ways to Optimize Your Space for Remote Work
- From Burned Out to Zen-ed out: Mindfulness Training for Remote Workers
- Tips to Help Work from Home Employees Disconnect
- 3 Ways to Engage Employees in a Remote Workplace
- Meeting the Challenge of Building Trust with Remote Teams
- Zoom Burnout is Real, and It's Worse for Women
- Don't Let Mental Health in the Workplace End Up Being the Elephant in the Room
- 12 Remote Work Tools That Your Company Needs
- How to Stay Focused When Working from Home
- Staying Sane While Working from Home
- 26 WFH Tips While Self-Isolating During the COVID-19 Outbreak
- The Role of Surveys in Empowering the Remote Employee
- Leveraging Immersive Tools to Promote Virtual Collaboration
- Tips to Help Work-from-Home Employees Disconnect
- Tips to Help Work-from-Home Employees Disconnect
- Remote Work Burnout on the Rise
- Working from Home Health and Safety Tips: COVID-19
- Remote Work is Upending Onboarding
- Want Your Virtual Teams to Deliver Results?
- How Can We Build Relationships in Virtual Isolation?
- Create Calm: How Home Office Design Can Help Reduce Stress
- Strengthening an "Accidental" Remote Workforce During COVID-19 Times
- Here's How the Pandemic has Changed Work Forever
- The Importance of Human Connection in Remote Work
- Tips for Implementing Emotional Intelligence into Your Digital Workplace
- Create Calm: How Home Office Design Can Help Reduce Stress
- Managing Remote Employees: How to Lead From a Distance
- What's Next for Remote Work: An Analysis of 2,000 Tasks, 800 Jobs, and Nine Countries
- The Future of Work Goes Beyond Work From Home
- The Workforce is About to Change Dramatically
- 8 Ways that Organizations can Support Remote Work
- 15 Questions About Remote Work, Answered
- Don't make these 6 biggest mistakes if you're working from home, says guy who's done it for ten years
- Building Remote Work Relationships
- How to Build Relationships With Your Coworkers When You Start a New Job Remotely
- Remote Relationships 101: Coasting Will Only Get You So Far
- 9 Collaboration Tips for Remote Teams
- How to Collaborate Effectively if Your Team is Remote
- How to Reduce Zoom Fatigue and Improve Team Collaboration for Remote Work
- Top 10 Ergonomic Upgrades for Your Workspace
- Change in Remote Work Trends Due to COVID-19 in the United States in 2020
- Remote Work Trends to Guide High Performance During COVID-19
- How to Build Strong Relationships With a Remote Team
- How to Strengthen Relationships While Working Remotely
- Some Employees in the Office. Some at Home. How to Make it Work.
- 7 Work-From-Home Rituals for Virtual Teams
- Virtual Teams: 10 Tips to Creating a Strong Work Culture
- 12 Biggest Challenges of Working from Home - How to Overcome Them
- Working from Home: Your Common Challenges and How to Tackle Them
- Virtual Culture: Working Remotely With Children
- How to Work From Home With Kids Around
- Working from Home with Children: Tips to Make it Work
- Leading Remote Teams in the New Normal
- How to Adjust to Working Remotely with Kids
- The Challenges of Working Remotely, And How to Overcome Them
- 10 Common Remote Work Challenges (+ Solutions)
- Remote Workers Share Their Biggest Challenge
- The New Digital Workplace Research Report
- 9 Creative Ways To Stay Connected To Your Coworkers When You're All Working From Home
- Remote Working Has Its Problems, But It Points to the Future
- The Future of Work Post-COVID-19
- 10 Security Tips for Remote and Mobile Working
- Beware: Remote Work Involves These 3 Cyber Security Risks
- 11 Practices for Working Remotely
- Office Ergonomics: Your How-To Guide
- Dealing with the Causes of Stress in Remote Teams
- Challenges and Opportunities in the Remote Workplace
- The Value of Asynchronous Communication and How to Embrace It
- 7 Things Nobody Tells You About Working Remotely
- Computer Workstations Ergonomic Checklist
- What Remote Workers Need to Know About Safety
- Virtual Meeting Tips
- Can Remote Workforces Improve Diversity and Inclusion?
- 23 Essential Tips for Working Remotely
- Tips for Setting Up Your Home Office
- The Ultimate Home Office Setup Guide: 18 Must-Have Items
- 5 Exercises to Offset Too Much Sitting
- 20 Tips for Working from Home
- Everything You Need to Set Up an Ergonomic Home Office
- How Managers Can Support a Remote Workforce
- How to Transition Between Work Time and Personal Time
- 15 Virtual Team Building Activities Your Remote Team Will Love
- How to Create Real Connection and Community with Remote Teams
- Don't make these 6 biggest mistakes if you're working from home, says guy who's done it for ten years
- Do You Hate Working from Home? Give it a Chance, You May End up Loving it
- 8 Ways that Organizations can Support Remote Work
- Zoom Exhaustion is Real. Here are Six Ways to Find Balance and Stay Connected
- 9 Tips to Be Productive When Working at Home During COVID-19
- 8 Tips To Make Working From Home Work For You
- How to Work From Home Without Losing Your Mind
- How to keep yourself happy and productive if you're working from home because of the coronavirus
- How To Have Digitally Accessible Remote Meetings
- How to get People to Actually Participate in Virtual Meetings
- COVID-19 Has My Teams Working Remotely: A Guide for Leaders
- 8 Ways to Manage Your Team While Social Distancing
- 15 Questions About Remote Work Answered
- How to Lead Virtual Teams: The Power of Leveraging Polarities
- Other
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- Performance Management Hybrid Workplace Tips for Employees
- Performance Management for Hybrid Work
- Creating and Delivering Highly Engaging Learning in a Hybrid Work Environment
- The Challenges and Opportunities of Onboarding in Remote and Hybrid Work
- Reducing Remote Work Isolation and Loneliness
- Mastering Hybrid Learning: 6 Lessons from the Great Resignation
- Enterprise Executives Say Hybrid Work is Here to Stay
- The Virtual Workplace's Rules of Conduct
- How To Support Multiple Work Styles: Cybersecurity Best Practices for Your and Your Agency
- The Keys to a Secure Hybrid Workplace (Market Trends Report)
- 5 Pillars for Cultivating a Secure and Inclusive Hybrid Workplace
- Telework Safety Checklist
- 5 Remote Learning Challenges and How to Overcome Them
- 7 Ways to Pave the Path for Remote/Flexible Work on Your Campus
- 000, Out of Mind: The Unintended Impact of Remote Work on Critical Communication
- 4 Keys to Managing Remote Teams
- Telework.gov Safety Checklist for Alternative Worksites
- LinkedIn Learning – Requires Subscription
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- Building Relationships While Working from Home
- Time Management: Working from Home
- Building Relationships While Working from Home
- Leading Virtually: Vulnerability and Presence When Working From Home
- Time Management: Working from Home
- Working Remotely
- Learning Skype
- Learning Webex
- Remote Working: Setting Yourself and Your Teams Up for Success
- Online Training
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- WEBINAR: Unconventional Ways to Engage Your Hybrid and Remote Employees
- The New Logic of Hybrid Work in Government Webinar (May 19)
- The New Workforce Paradigm: Everything's Changing…and That's OK
- Managing Virtual Teams and Boosting Workforce Culture and Retention
- Working from Home Ergonomics Webinar
- Webinar: Remote Working Sucks: How to Make the "New Normal" Better for Everyone
- Webinar: Mental Health for Remote Workers: Supporting Employees & One Another
- Mental Health for Remote Workers: Supporting Employees & One Another
- Coaching in the Virtual World
- Mobile Work for Supervisors (Available in LMS)
- Transitioning to Remote Work
- Virtual Panel: Teleworking for People with Disabilities Webinar - Thursday, May 21, 8 a.m. - 9 a.m. PT *You must register for this webinar*
- TED Talks and Videos
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- How Do We Calculate the True Cost of Hybrid Work?
- Managing Performance in a Hybrid World Recorded Webinar
- Christine vs. Work: How to Do Hybrid Meetings Right
- What Have We Learned About Hybrid Work So Far?
- How to Have a Hybrid Meeting That Works for Everyone
- How To Have a Hybrid Meeting That Works for Everyone
- 9 Tips for a Healthy Ergonomic Workstation - Mayo Clinic
- Working From Home: 10 Tips to Stay Productive & Motivated
- Best Tips for Working from Home
- Working from Home Productivity Tips
- Can Work From Home Burnout Be Reduced With Peer Coaching
- How Working Remotely Will Change More Than Work
- 3 Steps to Stop Remote Work Burnout
- How to Increase Your Productivity While Working Remotely
- Telework and Reasonable Accommodations for Employees with Disabilities
- Security Tips for Working Remotely
- How to Collaborate Effectively if Your Team is Remote
- Don't Hurt Yourself: Ergonomics of Working at Home
- Coronavirus: How To Manage Your Mental Health While Working from Home
- Working from Home with Children - Productivity Tips
- Productivity Tips for Working from Home with Kids
- How to Work From Home with Kids (10 Tips)
- How to Collaborate Effectively If Your Team is Remote
- How to Make Virtual Meetings Feel More Real
- 10 Tips for well-being When Working At Home
- What Coronavirus Means For the Future of Work from Home
- Security Tips on Working Remotely
- The Humanity Behind Cybersecurity Attacks
- Work-from-Home Woes! Here's How to Deal with Remote Work Stress
- 5 Productivity Tips for Working from Home
- Managing Cross Cultural Remote Teams
- How to Build a Strong Culture with Remote Employees
- Working Well with Your Boss When You Work Remotely
- Working from Home: How to Set Up Your Workspace
- How to Transition Your Team to Remote Work
- Working from Home Tips (10 Proven Tips for Productive Remote Work)
- 9 Ways to Stay Motivated When You Work from Home
- Zoom: Running a Meeting & Screen Sharing
Virtual Training
Resources to help training professionals operate in a virtual environment. This includes converting in-person trainings to an online setting, learning best practices, and how to use online tools.
- Articles
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- A Handy Guide for Developing Digital Learning That Works!
- 5 Tips to Keep Virtual Training Participants Engaged and Motivated
- 5 Reasons Your Learners Love to Hate Your Online Training Modules
- Successfully Migrate from Classroom Training to VILT - The Why and How
- 4 Principles for Online Course Development
- Expert's Guide to Great Virtual Learning
- Is Virtual Learning Preparing Students for Telework
- How to Make Your Employee Training Transformational
- Tools That Enable Online Training to Outperform Face-to-face Training
- Developing Virtual Learning Experiences: 5 Elements to Consider
- 4 Do's and 3 Don'ts for Adult Online Instruction
- The Why, What, & How of Transitioning to Virtual Training: Ch 4: Tips for Engagement
- 8 Ways to Keep Online Learners Engaged
- Blended Learning: A Guide to Boost Employee Performance
- LinkedIn Becomes a Serious Open Learning Platform
- How Can Your Workforce Benefit from Microlearning
- Elearning Takes Center Stage: How L&D Can Impact Change
- Book Review: You're On Mute: 101 Tips to Add Zip to Your Zoom
- Forecasting 2021 Requires Digital Transformation and External Partnerships in L&D
- 5 Tips for Transitioning In-Person Learning to Blended Online Learning
- Making the Shift to Virtual Training
- Convert Your Classroom Training to Virtual Training
- Facilitating Remote Workshops
- What I've Learned from Facilitating Over 100 Remote Collaborative Workshops
- Planning and Facilitating a Successful Remote Workshop
- 6 Tips for Designing Accessible eLearning
- Beginners Guide to Making Online Course Content Accessible
- Best Practices for Quickly Converting In-Person Training to Effective Virtual Learning
- The Manager's Guide to Converting Classroom Training to eLearning
- How to Get People to Actually Participate in Virtual Meetings
- Nuts and Bolts: From Classroom to Online, Think "Transform" not "Transfer"
- 7 Instructional Design Tips for Effective eLearning
- 10 FAQs About Elearning Authoring Tools
- 7 Tips for Virtual Training Success
- Evidence-based Ideas for Virtual Classroom Experiences
- Nuts and Bolts: Moving to Virtual? A Tale of Two Companies
- Expanding Your Delivery Options: Video Preproduction Planning
- 10 Virtual Training Features that Mimic In-Person Training
- How to Turn Highly Technical Content Into An Engaging Learner Experience
- Best Practices for Delivering Virtual Classroom Training
- State of Learning Report: Learning at Work in 2020
- 4 Common Challenges Faced By Virtual Instructors
- Virtual Training: 29 Tips to Maximize Your Sessions
- 7 Ideas for Interactive Activities in Your Virtual Training Environment
- Virtual Training for Modern Learners
- Ready to Use Activities for Engaging Online Learning
- 5 Ways to Open an Interactive Virtual Class
- The 7 Rules of Virtual Meeting Etiquette Every Professional Should Know
- Presenter Tips and Tricks for Your Best Virtual Event
- Get Present: Build Community and Presence Online
- Student Engagement: 5 Strategies to Motivate the Online Learner
- 12-Step Plan for Effective & Engaging Virtual Training Sessions
- Getting Started with eLearning
- Emergency Remote Learning Compared to Online Learning
- How to Help At-home Learners Become Good Virtual Learners
- 8 Steps to Create a Successful Virtual Training Strategy
- Delivering High Quality Instruction in Response to COVID-19
- COVID-19 and Workplace Training - 3 Alternatives to Classroom Training
- Learning in an Age of Uncertainty
- Convert Your Classroom Training to Virtual Training
- 5 Tips for Transitioning In-Person Learning to Blended Online Learning
- Making the Shift to Virtual Training
- Other
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- Learning & Development: Critical Lessons from the Essential Workforce
- The Essentials of Engagement: The Ultimate Guide for Online Faciliators
- Top 3 Challenges When Moving From Classroom to Virtual Training and their Solutions
- A Simple Guide to Four Popular Learning Formats
- Mobile Learning - Everything You Should be Doing, but Aren't
- 12-Step Plan for Effective & Engaging Virtual Training Sessions
- A Guide to Effective eLearning Content Development for Corporate Training
- A Proven 4-Step Plan for Classroom to eLearning Conversion
- Evidence-Based Training Practices
- Introduction to Learning Objectives: What Are They: Infographic
- Wow with WebEx, Zoom or Whatever!
- 5 Ways to Rock Your Virtual Classroom
- Guide: Do's & Don’ts of Designing a Successful Webinar
- Profiles of Instructor Responses to Emergency Distance Learning
- Bob Pike Group Podcasts
- Books
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- Great Web Engagement: Connecting, Meeting and Training Online
- The Expert's Guide to Great Virtual Learning
- Transitioning to the Virtual Classroom
- Free Training Guide: The Role of a Web Producer
- Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars
- eLearning and The Science of Instruction, 4th ed.
- LinkedIn Learning – Requires Subscription
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- Zoom: Leading Effective and Engaging Calls
- Moving Your Class Online Quickly and Efficiently
- Gaining Internal Buy-In for ELearning Training
- Moving Your Class Online Quickly and Efficiently
- Moving Your Class Online Quickly and Efficiently
- Teaching Online: Synchronous Classes
- Converting Face-to-Face Training into Digital Learning
- Online Training
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- How to Design Your Content Strategy for Learning
- Wow with Webex, Zoom or Whatever!
- Conducting Your First Virtual Session
- 10 Tips for Creating Accessible Online Course Content
- How to Present with Pizzazz Online
- 5 Best Practices for Improving the Adoption of Remote Learning
- Virtual Training: What to Avoid-And How to Succeed in the Online Classroom
- The Future of Training Revealed
- 6 Ways to Transform Classroom Workshops Into Remote Training
- Quickly Converting Classroom Training to Virtual Delivery
- A Beginner's Guide to Interactive Virtual Training
- The Complete Virtual Classroom Checklist: 30 Tips for a Successful Event
- How to Present with Pizzazz Online July 9th, 8:00 am
- Best Practices for Migrating ILT to Digital Delivery
- Creating Accessible eCourses: eCourse and Storyline Checklist
- Keeping up with the Content: Crafting Content Strategies for Customer Education
- The Next Normal: How L&D is Bringing Businesses Back to Life - Webinar, June 11, 11 a.m. - noon
- Zoom Fatigue? Design a Digital Blend to Deliver your Mission-Critical Training Programs - Webinar, June 2, 11 a.m. - noon
- Conducting Your First Virtual Session - Recorded Webinar *Registration Required*
- TED Talks and Videos
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- 5 Common Design Mistakes in Virtual Training
- How to Write Your First eLearning Storyboard
- How To Convert Instructor-Led Training in a Virtual World
- How to Make Live Online Training More Engaging
- Creating Accessible Video Content
- 20 Tips for Instructors About Making Online Courses Accessible
- Converting Classroom Training to Blended Learning
- 4 Things You Need to Know About Instructional Design for eLearning
- Phil's Home Video Studio Setup for Online Classes
- Building Skills in Virtual Training with Interactive Activities
- Instructor's Guide to Delivering Virtual Training
- Virtual Classroom Tools: Basics
- 5 Tips for Deliverying ZOOM Presentations Like a Pro
- Accessible Online Training
- eLearning: How to Deliver an Engaging Virtual Classroom Presentation
- VTT's 6 Principles for Virtual Design
- My Top Secrets of Effective Virtual Training
COVID-19
These are resources to help you learn about COVID-19 and its impacts, and develop the skills needed to move forward.
- Articles
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- COVID-19 Vaccines: Just the Facts (Part 4)
- Homebound and Need a COVID-19 Vaccine, Form
- COVID-19 Data Dashboard
- Inslee Announces Vaccination Incentives
- A Fourth Wave is Here: It's Up to Us to Get it Under Control
- Why Now is the Right Time for Your COVID-19 Vaccine
- Coping with COVID-19: Vaccine Envy
- You're Fully Vaccinated. Now What?
- What's Happening with the Johnson & Johnson Vaccine in Washington?
- COVID-19 Vaccines: Just the Facts! Part 1
- COVID-19 Vaccines: Just the Facts! Part 2
- Coping with COVID: Mindfulness and Self-Care
- Maintaining Your Health During the COVID-19 Pandemic
- A Toolkit to Help Survivors of Sexual Assault During COVID-19
- 9 Mindfulness Exercises to Help you Manage COVID Stress
- The COVID-19 Vaccine is Free to You. What Does That Mean?
- Where Are We?
- Top Health Officials Answer Your Questions!
- Three Ways to Lower the Risk of Postpartum Depression during COVID
- DOH Safer Gatherings & Checklist
- DOH High-Risk Worker Proclamation
- COVID-19 Impact on Childcare
- Statistics Show the Impact of Pandemic by Age
- These 5 Charts Show the Pandemic's Devastating Effect on Working Women
- COVID-10 Stories from the Field: Notes From a Case and Contact Investigator
- CDC: Holiday Celebrations and Small Gatherings
- Planning Your Holidays During the COVID-19 Pandemic
- Keep the Holidays Happy During COVID-19
- Washington State Coronavirus Response: Talking to Loved Ones About Making Smart Choices
- How to Stop Feeling so Helpless During Quarantine
- Who's Hit Hardest by COVID-19? Why Obesity, Stress and Race All Matter
- Health Equity Considerations and Racial and Ethnic Minority Groups
- We Need to Rethink the Holidays.' Inslee Addresses State as Coronavirus Cases Spike
- Washington State Coronavirus Response: Celebrations During COVID
- Association of Washington Businesses: COVID-19 Resources
- Why the VA is Recruiting 8,000 Volunteers for COVID-19 Vaccine Trials
- COVID 19 Cases Reaching Record Highs in Military Among Veterans
- Washington State COVID-19 Data Dashboard
- Washington State: What's Open in Each Phase?
- Inslee Issues Proclamation Establishing Higher Education Safety Guidelines
- Employment Security Dept.: Changes to Phones for Improved Service
- Testing for COVID-19 (and locations)
- Office of the Education Ombuds: Back to School Planning for Remote Learning
- Parent Tips & Tricks for Distance Learning
- School's Out: A Parents' Guide for Meeting the Challenge During the COVID-19 Pandemic
- This Fall, Back-to-School May Block Back-to-Work for Many Parents
- Parents are at a Breaking Point as They Try to Cope with Getting Kids Back to School
- How to Wear a Face Mask Correctly: Common Mistakes to Avoid
- COVID-19: How Much Protection Do Face Masks Offer?
- Yes, Wearing Masks Helps. Here's Why
- The Face Mask Debate Reveals a Scientific Double Standard
- COVID-19 and Advancing Asian American Recovery
- On Pins and Needles: Will COVID-10 Vaccines "Save the World"
- COVID-19: Coping with Stress
- Stressed About COVID-19? Here's What Can Help?
- Children Will Pay Long-Term Stress-Related Costs of COVID-19 Unless We Follow the Science
- Managing Stress During the Coronavirus (COVID-19) Outbreak (With Children)
- COVID-19 Safety: Tips for Travel, Restaurants and the Gym
- COVID-19 Safety Tips for You
- The U.S. is 'Knee Deep' in the First Wave of COVID-19. How Can You Prepare for the Second?
- Emotional Well-Being During the COVID-19 Outbreak
- COVID-19 Resource & Information Guide from NAMI
- It Could Take Three Years for the US Economy to Recover from COVID-19
- COVID-19 is Fast Becoming a Women's Economic Crisis
- Resilience in the Face of a Pandemic: COVID Weighs Unevenly Across Racial Lines
- What Coronavirus Precautions Do You Really Need?
- COVID-19 is Ravaging America's Vulnerable Latino Communities
- The Disproportionate Impact of Covid-19 on Black Health Care Workers in the U.S.
- How to Make an Accessible, Deaf-Friendly Mask
- Who's Hit Hardest by COVID-19? Why Obesity, Stress and Race All Matter
- What to Do If You Are Sick
- Making a Comeback: How to Lead Your Teams Post-COVID-19 Return to Work
- Communicating Amid Disruption: 7 Storytelling Guidelines -- COVID-19
- Coronavirus (COVID-19): Tips for Dementia Caregivers
- Countering COVID-10 (Coronavirus) Stigma and Racism: Tips for Parents and Caregivers
- Financial Resources for Washington Residents Impacted by COVID-19
- COVID-19 Has My Teams Working Remotely: A Guide for Leaders
- Managing Coronavirus Anxiety: Tips and Strategies for Families
- 9 Tips to Be Productive When Working at Home During COVID-19
- Caring for Your Family During COVID-19
- How to Help Someone with Anxiety or Depression During COVID-19
- COVID-19: Supporting Yourself and Your Loved One
- 9 Tips to Be Productive When Working at Home During COVID-19
- How to Help Someone with Anxiety or Depression During COVID-19
- COVID-19: Supporting Yourself and Your Loved One Who is Living with a Mental Health Disorder
- Frontline Health Care Workers Build Resilience During the COVID-19 Pandemic
- Coronavirus 2019: What LGBTQ+ People Need to Know
- How to Help Someone with Anxiety or Depression During COVID-19
- COVID-19: The Pulse of HR - What Is HR Doing Now?
- Under the COVID-19 Paradigm, HR Pros are Feeling the Pressure of Change and Working Harder than Ever
- COVID-19: What Employees Need from Leaders Right Now
- The News Beyond the COVID Numbers
- Customer Service and COVID-19: 5 Crucial Tips for Crisis Times
- COVID-19 Workplace Safety Resources in Spanish
- Is it Safe To Reuse a Face Mask to Protect Yourself Against Coronavirus
- Other
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- 5 Ways to Restore Mental Wellness During Covid
- Washington State COVID-19 Vaccine Information
- Washington State COVID-19 Reopening Guidance for Businesses and Workers
- Washington State: Roadmap to Recovery Metrics
- Coping with COVID: Depression and Anxiety
- Addressing the Vaccine Concerns of Older Adults
- Need a Ride to get the Vaccine?
- DOH COVID-19 Vaccine Site
- CV19 CheckUp Tool
- WA State DOH Vaccine Locations
- COVID-19: Biden-Harris Plan to Beat COVID-19
- National Strategy for the COVID-19 Response and Pandemic Preparedness
- Washington State DOH COVID-19 Data Dashboard
- Inslee Extends 26 Proclamations relating to COVID-19
- Washington State Coronavirus (COVID-19) Vaccine Information
- Coping with COVID: Grief and Loss
- How to Stay Close While Socially Distancing
- Coronavirus FAQs: What Veterans Need to Know
- CDC Support for Veterans
- Advice on the Use of Masks for Children in the Community in the Context of COVID-19
- The Racist Attacks Against Asian Americans During the COVID-19 Era
- WA State: Face Masks or Cloth Face Covering FAQ
- WA State: Safe Start: Business Guidance, County Status and What's Open
- How to Protect Yourself & Others
- Washington State Coronavirus Response (COVID-19)
- Symptoms of Coronavirus
- Online Training
- TED Talks and Videos
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- What is a COVID-19 Variant Strain
- How to Properly Wear a Double Mask
- Update on COVID-19 Pandemic: Governor Jay Inslee Address to the State
- VA Secretary Testifies on COVID-19 Response
- Washington Parents Weigh in on Remote Learning During Coronavirus Pandemic
- WHO's Recommended Fabric Mask Materials and Composition
- Journal Research Review of Fabric Masks, Best Fabrics Search, and Applied Science Mask Reviews
- Are Face Shields Better Than Masks for Coronavirus?
- The COVID-19 Telehealth Accelerator
- The Racial Impact of COVID-19
- COVID-19 Brings Persistent Racial and Ethnic Disparities to Focus: Implications for Population Mental Health
- How to Protect Your Mental Health During COVID-19
- Understanding the Economic Shock of the COVID-19 Crisis
- Governor Inslee Update on the Ongoing COVID-19 Response
- Research News: A Coordinated COVID-19 Response Helped Western Washington State "Flatten the Curve"
- What Coronavirus Means for the Global Economy
- How to Improve Your Surgical Mask Fit - Covid-19
- The Do's and Don’ts of Wearing Masks and Gloves
- Understanding the Economic Shock of the Covid-19 Crisis
- COVID-19 May Not Discriminate Based on Race - but U.S. Health Care Does