Project Management Certificate Program

Project Communications Management (2 Days) - Virtual or In-person


This course focuses on communications management. This is an ongoing issue for projects regardless of their size or complexity. Proper communication is critical in establishing appropriate expectations and ensuring project success.

    You will focus on the primary elements of effective communication; applying active and effective listening, preparing communications and establishing an issue management process, drafting and publishing documentation, conducting meetings, giving effective presentations, developing and deploying a project web site, building a project war room.

      Note: This is an elective course in the Project Management Certificate Program. Successful completion fulfills 15 Professional Development Units that can be applied towards certification or renewal. This is PMI REP recognized course work.

        Performance Objectives: Upon completion of this course you should be able to:

        • Understand the essential elements of effective communication.
        • Understand the role of personality and its effect on the communication process.
        • Apply the four steps for effective and active listening.
        • Prepare a communications management plan.
        • Draft and publish project documentation.
        • Conduct a successful meeting.
        • Identify the characteristics of an effective presentation.
        • Identify the advantages and challenges of developing and deploying a project web site.

        Competencies covered in this course: Project Management

          Intended Audience: Public sector employees who are involved in projects. This course applies to private, public, government municipal and federal entities.

            Pre-requisites: IT Project management Overview or Project management Essentials.


            Scheduled Class Location and Dates
            City / Facility Date and Time Course Cost Cancel Date Instructor
            1 Virtual

            Virtual Training
            • Nov 9 2020 8:00am-4:30pm
            • Nov 10 2020 8:00am-4:30pm
            $395.00 Wed, 10/21/2020 - 17:00 Dave Pratt
            2 Lacey

            SPSCC - LACEY
            4220 6th Ave SE Bldg. 1
            Lacey, WA 98503
            • Feb 8 2021 8:00am-4:30pm
            • Feb 9 2021 8:00am-4:30pm
            $395.00 Wed, 01/20/2021 - 16:00 Deborah Spaulding