This course focuses on communications management. This is an ongoing issue for projects regardless of their size or complexity. Proper communication is critical in establishing appropriate expectations and ensuring project success.
You will focus on the primary elements of effective communication; applying active and effective listening, preparing communications and establishing an issue management process, drafting and publishing documentation, conducting meetings, giving effective presentations, developing and deploying a project web site, building a project war room.
Note: This is an elective course in the Project Management Certificate Program. Successful completion fulfills 15 Professional Development Units that can be applied towards certification or renewal. This is PMI REP recognized course work.
Performance Objectives: Upon completion of this course you should be able to:
Competencies covered in this course: Project Management
Intended Audience: Public sector employees who are involved in projects.
Pre-requisites: IT Project management Overview or Project management Essentials.