Class / Schedule

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Interpersonal Communication

Interpersonal Communication Skills (2 Days)

01-03-E008
Communication skills are the key to your on-the-job success. Do you ever wonder why it is so easy to work with some employees and such a challenge to work with others? Would work be easier if there were fewer misunderstandings? This course is designed to help you become a more skilled communicator. It will teach you how to interact with others by communicating in a way that supports their own communication style.

    Performance Objectives: Upon completion of this course you should be able to:

    • Identify techniques that will increase your proficiency.
    • Handle face-to-face contacts effectively and confidently.
    • Improve both your sending and receiving skills.
    • Eliminate communication barriers.
    • Handle difficult situations more effectively and confidently.

    Competencies covered in this course: Communication effectiveness, interpersonal influence, verbal communication

      Intended Audience: Public sector employees who want to improve their basic skills in inter-personal communication.

      Scheduled Class Location and Dates
      City / Facility Date and Time Course Cost Cancel Date Instructor
      1 Olympia

      Enterprise Services, Department. of
      1500 Jefferson Street E
      Olympia, WA 98501
      • Oct 3 2019 8:00am-4:30pm
      • Oct 4 2019 8:00am-4:30pm
      $195.00 Mon, 09/16/2019 - 17:00 Tena Crosby
      2 Olympia

      Enterprise Services, Department. of
      1500 Jefferson Street E
      Olympia, WA 98501
      • Dec 4 2019 8:00am-4:30pm
      • Dec 5 2019 8:00am-4:30pm
      $195.00 Sun, 11/17/2019 - 16:00 Vicki Legman
      3 Olympia

      Enterprise Services, Department. of
      1500 Jefferson Street E
      Olympia, WA 98501
      • Feb 6 2020 8:00am-4:30pm
      • Feb 7 2020 8:00am-4:30pm
      $195.00 Mon, 01/20/2020 - 16:00 Tena Crosby