Class / Schedule


Lean Training

Problem Solving the Washington Way (1/2 Day)

This 4 hour foundational course introduces all employees including line staff, supervisors, managers and executives to the 9-step problem solving methodology used in a lean workplace. This class covers problem identification and a practical scientific methodology for solving process problems with hands-on, skill building experience in the class.

    Performance Objectives: Upon completion of this course you should be able to:

    • Describe the 9-step problem solving methodology.
    • Begin applying the 9-step problem solving methodology individually or in teams.

    Intended Audience: State employees 

    • Sorry, there are no classes currently available for this course.