Leadership Development

Generational Differences (1/2 Day) - Virtual or In-person

The number one issue that arises in any organizational development discussion is enhanced communication. Often this translates into improving communication between people of different generations. This course assists you in enhancing your communication effectiveness by understanding the events and influences that shaped the four generations in the workplace and developing strategies to build mutual purpose and respect in communication.

    Performance Objectives: Upon completion of this course you should be able to:

    • Identify key leadership strengths that will have an impact on your performance management.
    • Understand the events and experiences that shaped your generation
    • Provide insight into the events and influences that differentiate other generations:
      • The Builders
      • The Baby Boomers
      • Generation X
      • The Millenials
    • Identify how these differences have affected communication and work approaches
    • Deal with the most common communication challenges between the generations
    • Learn how the Path of Dialogue can bridge the generations through establishing mutual purpose
    • Identify the elements of respectful communication

    Intended Audience: Public sector managers, supervisors and lead workers

    Virtually Led Trainings: If you’re registering for a virtual training, the classroom link and materials will be sent to you separately within 1-2 business days before the scheduled class date.

    Scheduled Class Location and Dates
    City / Facility Date and Time Course Cost Cancel Date Instructor
    1 Virtual

    Virtual Training
    • Sep 9 2021 8:00am-12:00pm
    $120.00 Mon, 08/23/2021 - 17:00 Marsha Fraser