This course will help learners understand diversity and working in an environment with a diverse workforce. They will learn to appreciate the importance of diversity while identifying barriers to achieving diversity. This course provides the tools necessary to promote an inclusive work environment and helps participants to see the value of multicultural differences in coworkers, subordinates, and customers so that everyone is treated with dignity.
Performance Objectives: Upon completion of this course participants should be able to:
Competencies covered in this course: Cultural Competence, Communication, Self Awareness, Personal Effectiveness, Inclusiveness and Relationship Building
Intended Audience: Public sector employees