Class / Schedule


Leadership Development

Managing Transition and the Human Side of Change (1 Day)


We live in a time of unprecedented change.  Yet two out of every three change initiatives fail outright or fall short of expectations.  The reason:  Organizations don’t change, people do!.  Change can be challenging for many people.  It often triggers strong emotions.  The way leaders communicate and facilitate change has a big impact on how supportive, engaged and motivated people are during times of change.

This one-day Managing the Human Side of Change Workshop will provide leaders with fresh insights about transition and change.  You will gain a practical model, tools and strategies for facilitating one of the most critical, yet often most neglected aspects of change management, the human side of change.,

Performance Objectives
:  Upon completion of this course you should be able to:

  • Understand the three phases of transition and change
  • Recognize and positively manage your own response to change
  • Shift from a “problem” to a “solution” mindset
  • Recognize and support individual differences in response to change
  • Support people through the stages of transition and change
  • Deal with resistance in a positive and productive way
  • Build long-term ownership and commitment

Competencies covered in this class: Managing Change, Coaching and Mentoring, Relationship Building, Interpersonal Influence, and Communication

Intended Audience:
  Public sector managers, supervisors, and lead workers who oversee the work of others

Scheduled Class Location and Dates
City Facility Date and Time Course Cost Cancel Date Instructor
Olympia Enterprise Services, Department. of
1500 Jefferson Street E
Olympia, WA 98501
  • Jun 6 2019 8:00am-4:30pm
$190.00 Mon, 05/20/2019 - 17:00 Donna Vaudrin