Leadership Development

Addressing and Resolving Conflict LD Workshop (2 Hour) Virtual or In-person


Dealing with conflict is a core leadership skill, and one that can be hard to develop. Addressing and Resolving Conflict, a virtual instructor-led workshop, uses the Thomas-Kilmann conflict instrument to help leaders develop the skills to resolve issues, settle differences, and create new solutions to address attitudes and behaviors that interfere with employee engagement, productivity, and retention. After completing this workshop, participants will be able to assess conflict situations, differentiate between conflict styles, identify when each style would be the most effective, and practice using different conflict styles.

Performance Objectives: Upon completion of this course you should be able to:

  • Understand your preferred conflict style
  • Assess conflict situations
  • Differentiate between conflict styles
  • Identify situations when a particular style is the most effective
  • Practice using different conflict styles

Intended Audience: New supervisors and mid-level managers

Virtually Led Trainings: If you’re registering for a virtual training, the classroom link and materials will be sent to you separately within 1-2 business days before the scheduled class date.

Scheduled Class Location and Dates
City / Facility Date and Time Course Cost Cancel Date Instructor
1 Virtual

Virtual Training
  • Dec 23 2020 2:00pm-4:00pm
$50.00 Sun, 12/06/2020 - 16:00 Multiple Multiple