Workforce diversity is important to everyone. This stresses the need for all employees to develop the ability to work effectively in a wide range of differences.
This course will raise your awareness of understanding the diverse workforce and lead to a greater understanding of the importance of a diverse workforce in today's work environment.
You will learn workforce demographics and examine individual, organizational, and cultural values. You will learn how these differences affect efficiency and productivity in the workplace. Techniques on communication and problem solving skills will be emphasized.
Performance Objectives: Upon completion of this course you should be able to:
Competencies covered in this course: Inclusiveness, Relationship Building
Intended Audience: Public sector employees