Have you ever wondered what tricks professional technical writers use to stay ahead of the game when writing memos, letters, e-mails, reports, and directives? This course will help you join the ranks of growing technical writers who want to write effectively and move on to the next task. Some of the topics covered in this course include using proper grammar, eliminating redundancies, writing documents in descending order to meet customer needs, and learning what works best in technical visuals such as tables, graphs, and charts.
Performance Objectives: Upon completion of this course you should be able to:
- Assess active and secondary readers and their needs.
- Manage a preparation process for any technical document.
- Quickly shape your technical document from draft to final copy.
- Use proper grammar and eliminate redundancies, imprecise thoughts, jargon, trite phrases, passive voice, technical clichés, vague words, and generalizations.
- Write statements and paragraphs that captivate your customers.
- Write direct, descending order documents to meet customer needs.
- Beautify your text with proper visual devices.
- Use e-mail as a proper tool in writing.
- Use writing teams for putting together great multi-author reports and manuals.
- Discover what works best in technical visuals (tables, graphs, charts) and why.
Competencies covered in this course: Written communication
Intended Audience: Public sector technical writers to include engineers, researchers, scientists, medical specialists and their technical office staff; as well as anyone who rewrites, edits, or proofreads technical documents.