WA Agency Alerts is the emergency notification system for the Washington State Capitol Campus. It uses the Everbridge system to notify you in a variety of ways about imminent threats to health and safety.

How it works

When there's an incident on Capitol Campus that's a potential safety risk or imminent threat, the system sends alerts to a registered device.

• If you're a state employee who works on Capitol Campus, you have an automatic subscription to the system. Some agencies have also opted to purchase subscriptions for off-campus employees. In these cases, you can receive a variety of messages including mobile app notifications, text messages, phone calls and emails.
• If you don't work on Capitol Campus or are a member of the general public, you can sign up to receive text alerts.

Once you receive the message, there's the option to confirm you've received it. You'll continue receiving the same message until you've either confirmed receipt or it has reached all of your registered contact methods.

Sign up to receive alerts

State employees on Capitol Campus and with agency subscriptions

State employees whose work station is located on Capitol Campus, or whose agencies have purchased subscriptions for employees in other locations, are automatically enrolled in the system with their desk phone and work email.

Log into WA Agency Alerts on a computer or through the app to:

• Add your work and personal cell phone numbers
• Customize how you want to get messages in an emergency

If you're not sure if your work station is on Capitol Campus, view a list of campus buildings.

Download the Everbridge mobile app

If you're a state employee who works on Capitol Campus, downloading the Everbridge mobile app to your state-issued or personal cell phone is the best way to receive timely notifications in the event of an emergency.

Follow the download and login instructions for your device:

• For Android operating system
• For Apple operating system (iOS)

Other employees and the general public

State employees and contractors not located on the Capitol Campus, visitors, vendors, campus neighbors and members of the general public may sign up for text message emergency alerts.

There are two options:

• To receive alerts for one week, text CAMPUSGUEST to 888-777.
• To receive alerts on an ongoing basis, text CAMPUSALERT to 888-777.

Testing:

After you enroll, you will receive periodic test messages and notifications for actual incidents.

Capitol Campus buildings

Unless you are a contractor, you're considered a Capitol Campus employee (even if you're currently teleworking) if your official duty station is located in a Capitol Campus building:

Login Help/Troubleshooting Tips

View troubleshooting tips.

Frequently Asked Questions

I keep getting emails asking me to acknowledge receipt. How do I know they are real and not a cyber scam?

Alerts sent to your work email will ask you to "Please click here to acknowledge receipt of this message." If you hover the hyperlink, it will begin with "https://neconfirm.everbridge.net/email/." This is a legitimate email. Please click this link to confirm receipt of message and stop further notification attempts.

When will this system be used?

This system is to notify you about Capitol Campus imminent threats to health and safety, building closures, severe weather, police activity and more.

How does it work?

When there's an incident on Capitol Campus that's a potential safety risk or imminent threat, the system sends alerts to a registered device, which may include:

• Everbridge mobile app
• Text message (work and/or personal mobile)
• Phone call (work mobile, personal mobile, or personal landline)
• Email (work and/or personal)

Alerts are sequentially sent to each registered device in order of established preferences. Once you receive the message, it is very important to confirm receipt.

• If you confirm that you received a message, you won't receive the same message again on remaining registered devices.
• If you do not confirm, you'll continue receiving the same message until it has reached all of your registered devices.

What will the alerts look like?

You choose your preferred contact methods for alerts. Depending on what you choose, the alerts will display differently when received:

• Everbridge App notifications
• Text messages are from 893-61
• Phone calls are from 360-407-8588
• Emails are from noreplywaagencyalerts@des.wa.gov

Will I still get emergency notifications if I don't login?

If you don't log in and update your profile, notifications will be limited to your work email address which is the least effective and least timely notification option. We strongly suggest user profiles be updated to include mobile devices (work and personal), and users download the Everbridge app onto work and personal mobile devices to ensure the timely delivery of emergency alerts.

How will you notify state employees about emergencies if their official duty station is not on the Capitol Campus?

As funded, system licensing is limited to personnel whose official duty station is on the Capitol Campus.

Some agencies have purchased additional subscriptions for employees with duty stations in other locations. These employees will also receive alerts.

For other off-campus personnel, contractors and campus visitors, WA Agency Alerts provides a text alert option.

What mobile app does the system use?

The service uses the Everbridge mobile app.

How does the app work, and can I download it on my work phone?

The app is available to campus employees. The WA Agency Alerts sends notifications via the app to registered devices. DES is working with agency IT departments regarding options for adding the Everbridge app to each agency's state-issued mobile devices for campus employees. The app can also be downloaded to your personal mobile devices.

Do I have to add personal contact information?

You have the option to add contact information to your profile to include: work mobile device, personal mobile device, personal email address, and home phone. If you do add personal contact information, you can stop receiving notifications on a personal device at any time by removing that contact information from your profile. We strongly suggest user profiles be updated to include mobile devices (work and personal), and users download the Everbridge app onto work and personal mobile devices to ensure the timely delivery of emergency alerts.

What if my work number or work email address changes?

The system receives information from HRMS and Active Directory. If your contact information changes, please contact your agency information technology support organization to initiate updates.