Customer Satisfaction

We value our customers’ feedback and use it to improve our processes around statewide contracts.

Our customer satisfaction goals

  • We are customer-focused.
  • We communicate timely, accurate, and meaningful information to our customers.
  • Our customers have access to the right products and get the right value for public dollars.
  • Statewide contracts are consistent and efficient for our customers.

Examples of ways customers have helped us improve

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