Note on eligibility

These courses are only free to executive state agencies that contribute to the Personnel Service Fund (PSF). If you are unsure if your agency contributes to the PSF please email us at TrainingInfo@des.wa.gov to confirm your agency’s status.

Change Management

• Introduction to ADKAR
• Introduction to Change Management
• Introduction to Leading Change
• Thriving through Change

Communications

Plain Language Writing & Design (eLearning)

The Department of Enterprise Services now offers an on-demand plain language training. Every state employee must use plain language and accessible design in all written communication. This course supports accessible, plain language best practices and how to apply them. You'll gain skills to convey information— including complex concepts—clearly and simply. You'll also learn how to write so others can find, understand, and use the information and ideas you present.

This 2-hour course is available at no additional cost to cabinet agencies that contribute to the Personnel Service Fund (PSF). If you are unsure if your agency contributes to the PSF, email traininginfo@des.wa.gov. This course supports accessible, plain language best practices and the on-demand option allows learners to take the training at their own pace and meet the requirements of Executive Order 23-02: Plain Language.

Special Note: Executive Order 23-02 has replaced 05-03, directing agencies to establish their own plain language policy. Contact your agency for details. As of June 2024, the "Writing Documents in Plain Talk" curriculum has been updated and is now titled "Plain Language Writing & Design."

Government Efficiency

• Hiring Process: Reducing Bias and Noise with a Competency-Based Approach
• Ethics in State Government
• WA State Resolving Performance Issues

Human Resources

• WA State Recognizing and Mitigating Bias in Hiring
• Reducing Bias and Noise with a Competency-Based Approach
• WA State Recruitment and Interviewing Preparation
• Interview Skills for Panelists
• WA State Unlawful Employment Discrimination
• WA State Reasonable Accommodations for Supervisors
• WA State Workplace Behavior for WFSE Represented Employees
• WA State Respect in the Workplace
• Ethics in State Government
• WA State Resolving Performance Issues

Leadership

• WA State Resolving Performance Issues