This course builds on the foundational knowledge of workplace diversity and bias from the initial Hiring Process Series. It addresses the challenges of unconscious bias and hiring noise that can impact decision-making throughout the hiring process. You will learn how to minimize these issues by adopting a competency-based approach, which emphasizes the knowledge, skills, and abilities required for the job. The goal is to create a more diverse, inclusive, and effective hiring process.

Performance Objectives: Upon completion of this course, you should be able to:

• Identify the impact of unconscious bias and noise on the hiring process.
• Analyze the hiring stages to identify where bias and noise may occur.
• Construct competency-based qualifications.
• Analyze interview questions to ensure they align with competencies.

Intended Audience: Anyone involved in the hiring process.