Commercial Insurance Claim Reporting Procedure
Notice of a claim should be reported immediately to the Office of Risk Management.
Report a claim during business hours
You may contact the Office of Risk Management during normal working hours (8 a.m. to 5 p.m.):
Kim Haggard
Phone: 360-280-6962
Email: kimberly.haggard@des.wa.gov
Tiffany Gowon
Phone: 360-701-3487
Email: tiffany.gowon@des.wa.gov
Information to provide when reporting a claim
It is not imperative that every detail of the loss is known at this time, however, the following information should be provided when initially reporting a commercially insured loss.
- Policy number under which the claim would be covered
- Date of discovery
- Location of the incident
- Circumstances of the claim, i.e., property theft, employee fidelity loss, fire, flood, etc.