Using WEBS

Government organizations can log into WEBS to post or manage bid opportunities.

Tools for governments and nonprofits:

• WEBS Customer Manual (PDF 1.75MB)
• Online training about how to post a solicitation
• List of commodity codes (Excel 1.14MB) to categorize your solicitation
• View bid opportunities in WEBS
• View current and future bid opportunities

WEBS troubleshooting

Password problems

There are two types of errors that are displayed after a failed login:

1. Specified User Account Invalid
   This error message means that you are attempting to log in to the business site instead of the government site.
   We have two sites:
   • Businesses: https://pr-webs-vendor.des.wa.gov/
   • Government organizations: https://pr-webs-customer.des.wa.gov/
2. Invalid Account/Login Failed
   This error message means the email address you entered is not the one assigned to the account or the password is incorrect.
   • Click "Forgot My Password?" on the vendor login screen. The system will send a temporary password to the email address associated with the account.
     
     Note: If you do not receive an email to change the account password, check your spam and junk folders.
     • Please add WEBSCustomerService@des.wa.gov to your safe senders list to ensure you receive important messages, including temporary passwords, bidding opportunities, amendment notifications, award notifications, etc.
   • Copy and paste the eight-digit temporary password into the password field on the WEBS login screen. Be careful not to add an extra space.
   • Once you log in with the temporary password, the system will prompt you to create a new password. Your password must be at least eight characters long and contain a mix of uppercase and lowercase letters, numbers and special characters.
   • If you are still unable to log in, email WEBS customer service or call us at 360-902-7400.

Bid amendment and closing date extensions

Post an amendment to an existing bid without extending the closing date:

1. Log into WEBS
2. Click “Manage Bids”
3. Use the drop-down box to select “Posted” bids
4. Click on the name of the bid you want to modify
5. Scroll to “Step 4” to “Bid Amendment Name”
6. Here you can browse for your bid amendment on your computer and then select “Upload Bid Amendment.” Please note: each file size is limited to 4MB.

Upload a bid amendment to extend the closing date

Note: You cannot amend or extend a bid that has already closed. If you need to repost, create a new solicitation.

1. Log into WEBS
2. Click “Manage Bids”
3. Use the drop-down box to select “Posted” bids
4. Click on the name of the bid you want to modify
5. Go to “Step 1” and scroll to “Inactive Date” and change this date to the new closing date.
6. Scroll to “Step 4” to the “Bid Amendment Name” section.
7. Here you can browse for your bid amendment on your computer and then select “Upload Bid Amendment.” Please note: each file size is limited to 4MB.
8. Click "SAVE" on the bottom of the screen