DES is launching a new emergency notification system (WA Agency Alerts) for the Washington State Capitol Campus. The system will launch in fall 2020.
WA Agency Alerts uses the Everbridge system that allows us to notify you about imminent threats to health and safety, building closures, severe weather, police activity and more.
Visitors, vendors, campus neighbors and members of the general public may sign up for text message emergency alerts. There are two options:
State employees not located on the Capitol Campus (and all contractors) are encouraged to sign up for text alerts. There are two options:
Before the system comes on-line, employees will need to log into the Everbridge system, set their preferences for preferred communication channels and complete their profiles.
Campus employees will be automatically enrolled in the system throughout the fall. After enrollment, each employee will receive an email from the system prompting the following actions:
Employees are strongly encouraged to use the Everbridge Mobile App on personal and/or work mobile devices.
After employees are enrolled, they will receive periodic test messages.
When will this system be used?
This system is to notify you about Capitol Campus imminent threats to health and safety, building closures, severe weather, police activity and more.
How does it work?
When there's an incident on Capitol Campus that's a potential safety risk or imminent threat, the system sends alerts to a registered device, which may include:
Alerts are sequentially sent to each registered device in order of established preferences. Once you receive the message, it is very important to confirm receipt.
What will the alerts look like?
You choose your preferred contact methods for alerts. Depending on what you choose, the alerts will display differently when received:
Will I still get emergency notifications if I don't login?
If you don't log in and update your profile, notifications will be limited to your work email address which is the least effective and least timely notification option. We strongly suggest user profiles be updated to include mobile devices (work and personal), and users download the Everbridge app onto work and personal mobile devices to ensure the timely delivery of emergency alerts.
How will you notify state employees about emergencies if their official duty station is not on the Capitol Campus?
System licensing is limited to personnel whose official duty station is on the Capitol Campus. WA Agency Alerts provides a text alert option for those off-campus personnel, contractors and campus visitors.
What mobile app does the system use?
The service uses the Everbridge mobile app.
How does the app work, and can I download it on my work phone?
The app is available to campus employees. The WA Agency Alerts sends notifications via the app to registered devices. DES is working with agency IT departments regarding options for adding the Everbridge app to each agency's state-issued mobile devices for campus employees. The app can also be downloaded to your personal mobile devices.
Do I have to add personal contact information?
You have the option to add contact information to your profile to include: work mobile device, personal mobile device, personal email address, and home phone. If you do add personal contact information, you can stop receiving notifications on a personal device at any time by removing that contact information from your profile. We strongly suggest user profiles be updated to include mobile devices (work and personal), and users download the Everbridge app onto work and personal mobile devices to ensure the timely delivery of emergency alerts.
What if my work number or work email address changes?
The system receives information from HRMS and Active Directory. If your contact information changes, please contact your agency information technology support organization to initiate updates.