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DES eLearning Courses

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DES Statewide eLearning Courses

Civil Service Rules & Labor Relations - For Supervisors

In this course, you will learn about Civil Service and Labor Relations rules applicable to your employees. You will be provided with tools to help you follow these rules, and resources to help answer questions you may have.

Contracts and Procurement Training - For All Employees

These courses are required for any state employee performing contract management or procurement duties per RCW 39.26.110.

Employee Business Unit (EBU)

This course provides basic information regarding how to for form an employee business unit. It also includes resources and contact information.

Hiring Process - For Hiring Managers & HR

The content for this eLearning course is divided into two modules. It is recommended that you complete both modules in order.

The Hiring Process: Module I - Recruitment: This module provides you with the information and tools to develop a hiring process plan, review relevant rules, and complete/update a position description. It explains how to work in partnership with HR to create a recruitment plan and timeline. This module also reviews how to market the position and build your list of candidates. You will be reminded throughout this module to practice confidentiality throughout the recruitment processes. This module will also provide you with resources you can use throughout the module and thereafter.

The Hiring Process: Module II - Interviewing: This module will provide you with information and tools to build interview questions, select panel members, perform interviews, and offer the position to the candidate. It also provides you with information related to onboarding and retention. You will be reminded throughout this module to always practice confidentiality during the interviewing process. This module will also provide you with resources you can use throughout this module and thereafter.

Pay, Leave & Time - For Supervisors

It is important that you know how to process your employees’ leave correctly, ensure they are paid accurately, and determine if your employees are eligible for overtime pay. This course will provide you with the information and tools to help you make these decisions in compliance with federal and state regulations.

Performance Plans & Reviews - For Supervisors

You are only successful when your employees are successful! You are expected to help your employees achieve results and grow. This course will provide you with pertinent information, resources, and tools that will help you prepare employee expectations, conduct employee evaluations, and provide your employees with ongoing feedback.

Respect in the Workplace - For All Employees

This course is intended for employees, supervisors, and managers in general government agencies. Employees represented by the Washington Federation of State Employees (WFSE), as well as the supervisors and managers of those employees, should take the “Workplace Behavior for WFSE Represented Employees” course in LMS. This course will begin by explaining why respect in the workplace matters. Then it will provide you with examples to help you recognize respectful and disrespectful behaviors in the workplace. It will then review your role, and the role of others, in contributing to respectful and appropriate workplace behaviors. Lastly, this course will provide you with options for addressing disrespect and other inappropriate behaviors. 

Resolving Performance Issues - For Supervisors

Effectively addressing performance concerns allows you to help your employees achieve their full potential in meeting organizational and individual targets! This course will help you recognize and manage performance issues.

Unlawful Employment Discrimination - For Supervisors

It is your responsibility to prevent and address any discrimination within the workplace. This course will provide you with information and tools to help you identify and prevent discrimination in the workplace.

Sexual Harassment Prevention - For Supervisors (NEW)

This course contains the same information that is in the Sexual Harassment Prevention for All Employees eLearning plus information that is specific to supervisors and managers. As a supervisor, you have the opportunity to positively influence, impact, change, and sustain your workplace environment. You have the ability and are obligated to create a safe working environment. This course will discuss your role in taking action and addressing and/or reporting inappropriate behaviors immediately. It also reviews information regarding Quid Pro Quo and Retaliation sexual harassment specific to supervisors and managers.

Sexual Harassment Prevention - For All Employees (NEW)

We spend a lot of time at work! We all want to work in a positive and respectful work environment. When we apply prevention strategies and strive to create a respectful workplace, sexual harassment is less likely to occur. This course will take a deeper look at prevention strategies and provide information about building a more positive and respectful workplace. This course is intended for all Washington State Government employees.

Mobile Work - For Supervisors

This course is designed to help supervisors understand strategies and benefits of a modern workplace environment. It focuses on staff suitability to participate in mobile work, managing mobile workers, and expectations for alternative work locations.

Use of Criminal Records in Hiring - For Executive Staff and HR Staff

This course is based on the document, Best Practice Standards: The Proper Use of Criminal Records in Hiring. These standards will help you make hiring decisions that will maximize productivity and minimize the risk of liability. This course covers the six steps used to evaluate an applicant with a criminal record.

IT Security Awareness Training: Initial - For All Employees

This is the initial course for all employees. It is an Office of the Chief Information Officer and Consolidated Technology Services approved video designed to inform, change, and secure the behaviors of employees. This video meets the requirement for IT security awareness training.

IT Security Awareness Training: Refresher - For All Employees

This is the IT Security Awareness refresher course for all employees. It is an Office of the Chief Information Officer and Consolidated Technology Services approved video designed to inform, change, and secure the behaviors of employees. This video meets the annual IT security awareness training refresher requirement. This video has a prerequisite of the WA-State IT Security Awareness Training - Initial course.

Ethics in State Government - For All Employees

This course is intended for all employees. It highlights the Ethics in Public Service Act, RCW 42.52, WAC 292-110-010, and use of resources. Upon completion, you will have a basic understanding of the ethical standards in place for state employees and state officials.

Defensive Driving - For All Employees

This course provides advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course complies with the intent of the applicable regulatory requirements – specifying concerns to be addressed before and while driving, using safe driving techniques to avoid collisions, driving safely in various weather conditions, and responding to specific driving situations.

Preventing Workplace Violence - For Supervisors

As a supervisor, you play an important role in workplace violence prevention whether it is explaining policy, assessing situations, addressing behaviors, or reporting incidents. This course will define workplace violence, provide you with information regarding planning and prevention, identify risk factors and warning signs, and discuss threats and threatening behavior. We will then define domestic violence in the workplace and discuss how to respond.

Interviewing Skills - For Panelists

This course is intended for panel members and leads. This course begins by looking at the basic hiring process. It then describes the roles and responsibilities of both panel leads and panel members. Next, it discusses the importance and legal obligation of keeping candidate and interview information confidential. Then, it reviews questions that should be avoided during interviews that could potentially cause legal issues. Lastly, it provides some interviewing tips allowing you to make better candidate selection decisions. If you are a panel lead, you may also wish to complete the Hiring Process eLearning course found in LMS.

Reasonable Accommodation - For Supervisors

This course provides supervisors with the foundational knowledge to recognize and manage reasonable accommodation requests. It begins by looking at the direct and indirect benefits, for the organization, in providing reasonable accommodations. It defines each reasonable accommodation category and the six basic types of reasonable accommodations. Next, it discusses organization responsibilities as they relate to reasonable accommodations. Lastly, it defines and provides examples of undue hardship. Supervisors will walk away with numerous reasonable accommodation resources.

Workplace Behavior - For WFSE Represented Employees

This eLearning course is intended for general government agencies with WFSE represented employees. It is also recommended for supervisors and managers who supervise them. This course reviews Collective Bargaining Agreement - Article 47 regarding Workplace Behavior. The training provides examples to help you recognize respectful and disrespectful behaviors in the workplace.

This course will also help you understand your role, and the role of others, in contributing to respectful and appropriate workplace behaviors. Then, it will review examples and provide scenarios to help you better recognize the impact inappropriate behavior has on employees and agencies. Lastly, this course will review the complaint and grievance process for disrespectful behaviors that take place in the workplace.

New eLearning Courses Sponsored by DES Enterprise Technology Solutions

Accessibility Training for Microsoft Office

Accessibility is important to serving people with disabilities. Government agencies have to make sure that everyone can access information. Businesses benefit by providing information on their products and services to all segments of the market. We have compiled training videos from Microsoft into four eLearning courses.

Create More Accessible Word Documents

This course will provide you with basic information for creating accessible documents in Word. Videos include: creating accessible documents, improving accessibility with alt text, improving header accessibility, creating accessible links, creating accessible tables, and creating accessible file names.

Create More Accessible PowerPoint Slides

This course will provide you with basic information for creating accessible PowerPoint slides. Videos include: creating accessible slides, improving images accessibility, using accessible colors and styles, designing slides for people with dyslexia, and saving a presentation in an alternate format.

Create More Accessible Email Messages in Outlook

This course will provide you with basic information for creating accessible emails in Outlook. Videos include: improving email accessibility, improving images accessibility, and adding accessible emails.

Create More Accessible Excel Workbooks

This course will provide you with basic information for creating accessible Excel workbooks. Videos include: using accessible Excel templates, creating more accessible tables, and creating more accessible charts.

New eLearning Courses Coming soon

  • Hiring Process - For Supervisors (update)

  • Family & Medical Leave Act - For Supervisors