Trust is an economic driver and always impacts two measureable outcomes: speed and cost. Where there is no trust, relationships decay, projects fail, customers go to competitors, initiatives underperform, and work grinds to a crawl.

Trust begins with you as a leader. Attending this highly interactive work session will increase your personal credibility and you will practice specific behaviors that increase trust. As a result, you are able to better manage change, and lead high performing teams that are agile, collaborative, innovative and engaged.

A critical part of this workshop involves a pre-work assignment to be completed before the class. You will be receiving information about 2 weeks before the workshop from the instructor outlining the pre-work assignment that includes a benchmark assessment.

Performance Objectives: Upon completion of this course you should be able to:

• Build your own case for trust
• Increase personal credibility
• Behave in ways that inspire trust
• Align teams, symbols, systems and processes with principles of high trust
• Improve your team’s reputation

Competences covered in this course: Trust, accountability, team building

Intended Audience: Public sector supervisors & managers.