Courses

Leadership

Motivating & Coaching to Build Top Talent

Course Code: 01-09-M576

Organizations need people to step up and get the job done. Most organizations expect this without giving enough of the right kinds of support to staff and without insisting on the right kinds of activities from managers. This class helps you create environments that compel initiative at every level and gives you the hands-on coaching practice needed to develop people’s capacity, be they already high-performers, entry level staff, or somewhere in between.

Performance Objectives: Upon completion of this course, you should be able to:

  • Assess your organization for four variables that drive employee performance.
  • Determine your own effectiveness at motivating and leading others.
  • Embrace the role of coach in guiding people through conversations that need to take place.
  • Utilize the six steps of a good coaching conversation.
  • Decide whom to coach and develop conversational strategies that will produce the desired outcome.
  • Effectively deliver positive reinforcement so constructive feedback can be optimized.
  • Know the importance of keeping conversations focused on what can be improved and how it can be done.
  • “Coach up” safely and more effectively.
  • Energize staff to take ownership and drive positive ethics.
  • Write and implement an actual coaching plan.
  • Understand why some people won't get on board and what to do about it.
  • Create a work culture that inspires commitment and growth.

Intended Audience: Mid-level functional or technical managers who want to grow their leadership standing and their ability to influence positive organizational outcomes. Team leads and supervisors who want to learn about management for future roles.