The world is changing at an unprecedented pace. Every day leaders are making countless decisions and facing problems they’ve never encountered before. What worked yesterday can change overnight. The speed is relentless, and the stakes are high, but the rewards are great for those who can lead a team to consistently achieve extraordinary results. Even in the most turbulent times, leaders have four roles that are highly predictive of success. These roles are inspiring trust, creating vision, executing strategy, and coaching potential. They are essential because they lay the foundation for effective leadership.

Performance Objectives: Upon completion of this course, you should be able to:

• Be a credible leader with character and competence that others will choose to follow.
• Clearly define where your team is going and how they will get there.
• Consistently achieve results with and through others by using disciplined processes.
• Unleash the ability of each person on your team to improve performance, solve problems, and grow their careers.

Intended Audience: Leaders, managers, and supervisors.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.