Outlook works best when it is customized to meet your needs. In this course, you'll learn to set up Outlook for easy access to information based on your preferences. You'll also find out how to use tips and tools within Outlook. This course will expand your Outlook skills and make you more efficient at work.

Performance Objectives: Upon completion of this course, you should be able to:

• Use advanced email options.
• Manage junk email.
• Sort, find, filter, and organize messages.
• Create a distribution list.
• Use advanced calendar options.
• Use advanced  features to manage contacts.
• Track, record, and modify work activities using the journal.
• Assign, reply, send, and track tasks.
• Send a message to a public folder.

Prerequisite: We recommend you complete Outlook 2016 - 2019 Level 1 or have equivalent experience before registering for this course.

Intended Audience: All audiences.