Effective leaders use their influence to get things done, even when they don’t have direct authority. They are innovative and use informal power to persuade key stakeholders. In this course, you will learn how to increase your influence by adopting the traits of influential people. You will also discover how to choose the best communication approach, and how to shape your leadership identity.

Performance Objectives: Upon completion of this course, you should be able to:

• Challenge your personal assumptions about your ability to exert influence.
• Build and leverage the power base you already possess.
• Understand how subtle changes in your behavior can resolve problems.
• Use clear, concise, direct, and tactful communication and understand when to use this style.
• Communicate in ways that make others feel uplifted.
• Emphasize positive influence by connecting actions to peoples’ values.
• Use three steps to establishing trust, credibility, and rapport.
• Work across organizational lines to get the job done.
• Use team development tools to share success and drive results.
• Communicate a convincing, credible professional image.
• Present ideas and proposals confidently to peers and decision makers.
• Be a positive, powerful advocate for your area and direct reports.

Intended audience: Mid-level managers, team leads, and supervisors who want to improve their ability to influence positive organizational outcomes.