This course addresses project-driven change management as it relates to both projects and programs. The course identifies the need for project managers to focus on the humanistic, programmatic, and organizational implications of change driven by projects and the programs they support. You will discuss the need for stakeholder involvement in all elements of a project’s initiation, planning, execution, and close phases. Using case studies and group projects, you will address the need for comprehensive transition planning to support the organization and the programs to which project managers hand off their project solutions. Specific emphasis is placed on John Kotter’s 8-step change process and how it supports effective change management.

This is a course in the Project Management Certificate program. Successful completion fulfills 15 Professional Development Units towards SPSCC certificate completion and can be submitted to PMI subject to their audit process.

This course addresses the following knowledge areas identified by the Project Management Body of Knowledge, 7th ed. (PMI):

• Project Resource Management
• Project Communications Management
• Project Stakeholder Management
• Project Quality Management

Performance Objectives: Upon completion of this course, you should be able to:

• Understand projects, programs, and the potential for change.
• Understand the sources of organizational and program change.
• Appreciate the relative levels of success for project-driven change and why failure happens.
• Define project-driven change management.
• Understand and define the precepts of project-driven change.
• Understand the important project-driven change management concepts and how they relate to successful change management.
• Understand the three essential steps in the project-driven change management process.
• Identify and understand the key threats to effective project-driven change management.
• Understand Kotter’s 8-step Change Process and how it supports effective change management.
• Appreciate the concept of change competency and how that can be assessed within an organization affected by a project.
• Identify basic project-driven change management tools and how they impact effective change management.
• Identify important change management roles within projects, programs and the organization.

Intended Audience: All interested employees responsible with the planning and management of any type of project.