Every state employee must use plain language and accessible design in all written communication. This course supports accessible, plain language best practices and how to apply them. You’ll gain skills to convey information, including complex concepts, clearly and simply. You’ll learn how to write so that others can find, understand, and use the information and ideas you present.

Performance Objectives: Upon completion of this course, you should be able to:

• Create content readers can understand the first time they see or hear it.
• Arrange information so ideas flow logically for the reader.
• Choose words that readers understand precisely.
• Write mostly short, active sentences.
• Make text feel like conversation to avoid barriers created by bureaucratic language.
• Design for easy reading, so people find your key messages quickly.
• Understand the plain language agency guidance in Executive Order 23-02.

Intended Audience: Public sector employees.

Pre/Post Assessment: You will be asked to complete a pre and post assessment for this training.

The link for the pre-assessment will be within your registration email.

The post-assessment link will be sent by email after the class is completed.

Special Note: Executive Order 23-02 has replaced 05-03, directing agencies to establish their own Plain Language policy. Contact your agency for details.

For additional professional development trainings that support Plain Language, please visit our Communications training category.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.