Courses
Personal & Professional Development
Conflict, Compromise, & Cordial Co-workers
This course is designed to teach methods for effective conflict resolution. The students will understand the basis of conflict, the types of conflict, and how to appropriately work through situations involving conflict.
Performance Objectives: Upon completion of this course, you should be able to:
Understand the components of effective conflict resolution
Identify critical competencies embedded in effective conflict resolution, and their connection to personal and professional development
Develop a strategy to improve your conflict resolution skills
Immediately implement the tools to increase your ability to proactively address conflict personally and professionally
Competencies Covered: Conflict resolution, Emotional intelligence, Communication
Intended Audience: Public Sector Employees, Leaders, and Managers
Performance Objectives: Upon completion of this course, you should be able to:
Competencies Covered: Conflict resolution, Emotional intelligence, Communication
Intended Audience: Public Sector Employees, Leaders, and Managers