Emotional Intelligence at Work

Course Code: 2341

Emotions play a crucial role in driving passion and performance. However, they can hinder your ability to support and listen to others and impede your progress as a trusted leader. Emotional intelligence is the skill of perceiving emotions and utilizing them as sources of information, rather than letting them dictate your thoughts and actions. Recognizing your own emotions is the initial step towards effectively managing the emotions of others. This course provides a foundational understanding of emotional intelligence and its impact on relationships at various levels. It equips you with the necessary skills to apply emotional intelligence in both personal and professional contexts.

Performance Objectives: Upon completion of this course, you should be able to:

  • Demonstrate an understanding of the fundamental principles of emotional intelligence.
  • Practice increased self-awareness and self-regulation competencies.
  • Bring the power of emotional intelligence into leading, coaching, collaboration, and positive influence.
  • Apply emotional intelligence to address your workplace challenges.
  • Set clear action plans for ongoing emotional intelligence engagement.

Intended Audience: All audiences.