Courses
Leadership
Emotional Intelligence at Work
Today’s leaders are expected to perform in a pressure cooker, managing fast-moving conflicts, navigating polarized perspectives, and influencing when trust is low and emotions run high.
Leadership Advantage: Composure Under Pressure is a dynamic two-day experience for leaders who must lead when it matters most. Through live practice, expert guidance, and actionable frameworks, participants learn how to stay grounded, read the emotional undercurrent of any room, and turn tension into productive influence.
This isn’t about avoiding conflict—it’s about mastering presence, clarity, and trust when stakes are at their highest.
The most effective leaders aren’t the loudest in the room; they’re the calmest. This program builds emotional intelligence, strategic communication, and presence under pressure into your leadership DNA, so you can lead when it’s hardest and matter most when it counts.
Performance Objectives: After completing this course, you should be able to:
- Learn to stay calm, clear, and centered—even in emotionally charged situations.
- Decode what’s really driving conflict by uncovering deeper needs and values.
- Read the emotional landscape of any group to navigate tension before it escalates.
- Rebuild trust in skeptical environments using strategic listening and framing.
- Influence across divides by leading with empathy, clarity, and grounded authority.
Intended Audience: People leaders managing conflict-prone or high-change teams, Cross-functional leaders influencing without formal authority, emerging senior leaders navigating emotionally complex environments, and change agents, HRBPs, and culture champions.
Sales Tax Notice: Effective October 1, 2025
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.