Personal & Professional Development

Harness the Power of Productive Conflict

Course Code: 2461

This half-day workshop is designed to help learners harness the power of conflict and turn their destructive behavior into productive responses. Through this course, participants will gain the skills to make better choices in how they act and react.

Before the workshop, participants will complete the DISC Productive Conflict assessment and receive a personalized report with strategies tailored to them. The Catalyst platform also provides additional resources and tools for communication strategies. By the end of the course, learners will be equipped with personalized techniques to curb any destructive behaviors and make conflict more productive.

This course is only available to schedule for a group of participants at your organization. Each offering can be customized to your team's specific needs.

Performance Objectives: Upon completion of this course, you should be able to:

  • Deepen your understanding of self & others in conflict.
  • Recognize destructive behaviors and identify more productive behaviors.
  • Identify the benefits of skillful conflict management.
  • Increase your confidence and competence in handling conflict.

Competencies Covered: Conflict management, communication skills, mindsets, self-management, self-awareness 

Intended Audience: Leaders, mid-managers, team leaders, public sector employees