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Fleet Management Best Practices

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The fleet program strives to reduce costs to the taxpayers of Washington State. The centralized fleet model eliminates redundant work, standardizes processes, and leverages competitive contracts. This results in a world-class, customer-focused organization providing valued services to state government.

Effective fleet programs provide services while following all pertinent laws, regulations and policies. The core elements of this world class fleet program are:

  1. Financial accounting
  2. Vehicle procurement & life cycle planning
  3. Fleet administration
  4. Customer service
  5. Professional fleet systems
  6. Vehicle maintenance
  7. Strategic partnerships
  8. Dedicated professional staff

The proper replacement of vehicles minimizes costs and assures safety. Vehicle-replacement cycles are developed through life-cycle analysis that predicts the optimal replacement time. This analysis considers depreciation, maintenance, fuel consumption, vehicle-preparation costs, overhead and resale value. New vehicles have improved safety systems, produce fewer emissions and are more fuel efficient.

State vehicle contracts beat the market by at least 25 percent for all compact, mid- and full-size sedans. All new cars, vans and trucks, hybrid and battery electric vehicles are on contract. These contracts are available in the contract automobile request system.

State fleets are required to comply with a multitude of federal, state and local laws and policies. These include:

  • Procure alternative fuel vehicles
  • Emissions compliance
  • Fuel efficiency
  • Licensing
  • Net neutral vehicle rates
  • Financial funding
  • Reporting to state and federal regulatory agencies