Complaints and Protests

DES-170-00

This policy will focus on the minimum requirements for a more formal complaint and protest process (as required in RCW 39.26.170), criteria for filing a complaint or protest, agency response requirements and timelines, and clear and transparent processes.

Effective Date:

April 26, 2021

Type:

Policy

Status:

Current/Adopted

Current documents

Timeline

March 2012

Policy is released

January 2013

Policy effective

January 2015

Policy Revision

April 2021

Policy Revision

Archived documents

Effective between January 08, 2015 and April 25, 2021

Policy document - archived Apr 26, 2021

Effective between January 01, 2013 and January 07, 2015

Effective between

Public commentary

Additional information

This policy provides the following information:

Minimum requirements for a complaint process and a protest process.
The criteria for filing a complaint or protest.
Agency response requirements and timelines.
How to request authority to sign a contract before the protest process is completed.