This course equips you with effective strategies and tools for better team communication. You'll learn simple and intuitive ways to build stronger relationships with your team members and external customers. You will also gain tangible communication tools to engage your team respectfully.

Before the training session, you'll receive an online access code for Everything DiSC Workplace on Catalyst. This platform promotes effective relationship-building at work by helping you adapt to others in real-time. It unlocks engagement and fosters collaboration. Please complete the assessment before the session and bring your report to class.

Performance Objectives: Upon completion of this course, you should be able to:

• Identify your own style of communication and recognize ways to tap into the strengths of others.
• Improve relationships with your team members, as well as with your external customers.
• Recognize and value the communication preferences of different people.
• Communicate more effectively with your team.
• Map out action steps that will help you model service leadership and work more effectively as a cohesive team.

Intended Audience: Leaders, managers, and supervisors. This course is only available to schedule for groups. Each offering can be customized to your team's specific needs.