An introduction to the challenging and ever-changing field of human resources, this overview class will use real-life case studies as a basis for discussing HR’s role and its potential impact on an organization.  The class will cover acronyms and jargon used in the profession; the competencies required to be successful as an HR practitioner; and an explanation of available HR certifications.

This course is a recommended prerequisite to attending other HR certification courses and is designed around HRCI® and SHRM exam content areas to prepare for the examination.

Performance Objectives: Upon completion of this course, you should be able to:

• Identify HR acronyms and jargon.
• Define human capital and explain its importance to the organization.
• Define and explain the role of HR in the following areas and the challenges in each, including:
  • Strategic management,
  • Workforce planning and employment,
  • Human resource development,
  • Total rewards,
  • Employee and labor relations,
  • Risk management.
• Explain the key competencies needed by HR professionals and why certification is important.
• Discuss current challenges facing HR.
• List common ethical issues faced by HR professionals.
• Identify industry certifications.

Competencies Covered: Human resources

Intended Audience: Individuals seeking to enter the field of human resources; non-HR professionals in supervisory roles who have the responsibility for interviewing, training, evaluating, or disciplining employees; and new or experienced managers interested in learning more about efficient employee management skills.