Human Resources

Employee and Labor Relations (16 Hours)

Course Code: 01-09-HR56
This class covers analyzing, developing, implementing/administering and evaluating the workplace relationship between employer and employee, in order to maintain relationships and working conditions that balance employer and employee needs and rights in support of the organization’s strategic goals, objectives, and values.

Course is designed around HRCI® and SHRM exam content areas to prepare for the examination.

Performance Objectives: At the completion of this course you should be able to:

  • Understand and apply federal, state and local laws affecting employment in union and nonunion environments such as antidiscrimination laws, sexual harassment, labor relations and privacy
  • Assess an organization’s climate through employee input and the use of tools such as focus groups, employee surveys, and staff meetings.
  • Facilitate change activities as appropriate in response to employee feedback or to promote positive organizational culture.
  • Use metrics to evaluate the effectiveness of employee relations programs.
  • Establish an effective communication strategy for workplace policies and procedures.
  • Monitor the enforcement of workplace policies and procedures to ensure consistency.
  • Define and counsel on individual employment rights, issues, and practices of the organization.
  • Develop, administer and evaluate grievance/dispute resolution and performance improvement policies and procedures.
  • Resolve employee complaints filed with federal, state, and local agencies involving employment practices, using professional resources as necessary.
  • Participate in collective bargaining activities, including contract negotiation and administration.
  • Competencies covered in this course: Employee and labor relations as it relates to human resources.

    Intended Audience: Individuals seeking to enter the field of human resources; non-HR professionals in supervisory roles who have the responsibility for interviewing, training, evaluating, or disciplining employees; and new or experienced managers interested in learning more about efficient employee management skills.

    Pre-requisite: Human Resource Essentials