Designing for the user experience is becoming more important as technology changes. Your website needs to work well and be easy for everyone to use. This class teaches you the basic methods, knowledge, and tools for designing websites or apps using user-centered design and usability principles. You'll also learn the Americans with Disabilities Act (ADA) requirements to make sure your website is ADA compliant.

Performance Objectives: Upon completion of this course, you should be able to:

• Develop ideas using a user-centered process.
• Understand user-centered design, usability, information visualization, and interactive web design concepts.
• Design a website with a focus on users, business needs, technology, and compliance.
• Recognize key factors for navigation, presentation, writing, and interaction using testing and research methods.
• Conduct usability testing and reporting, then refine websites to keep users on the site.
• Design accessible websites that comply with ADA standards.

Prerequisite: You should have experience building applications or creating and maintaining websites before registering for this course.

Intended Audience: Current or prospectives web designers, editors, and developers.

Sales Tax Notice: Effective October 1, 2025 

In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.