This course is designed for anyone who creates or manages websites and needs to improve their structure to make them more user friendly. Many sites struggle with confusing navigation or features that don’t work well, and this class focuses on fixing those issues. As technology changes, designing with the user experience in mind is more important than ever. This course will help you build the skills needed to stay ahead and create sites that work better for the people who use them.

This course will provide you with the basic methodology, knowledge, and tools required to approach a website design or application building project with the principles of User-Centered Design and Usability. In addition, you will learn about ADA components to build into your design making your website user friendly and ADA compliant.

Performance Objectives: After completing this course, you should be able to:

• Develop ideas using a user-centered process.
• Understand user-centered design, usability, information visualization, and interactive web design concepts.
• Design a website with a focus on users, business needs, technology, and compliance.
• Recognize key factors for navigation, presentation, writing, and interaction using testing and research methods.
• Conduct usability testing and reporting, then refine websites to keep users on the site.
• Design accessible websites that comply with ADA standards.

Prerequisite: You should have experience building applications or creating and maintaining websites before registering for this course.

Intended Audience: Current or prospectives web designers, editors, and developers.

Sales Tax Notice: Effective October 1, 2025
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.