Courses

Leadership

Building a Resilient Team

Course Code: 01-09-M599

This one-day seminar is for people who want to work better as a team. Developing an effective team requires vision, purpose, and planning. Without an agreed upon team structure and process, work groups are unlikely to evolve into high performing teams.

This seminar explores the development stages of teams and the leadership strategies to move teams to the next stage. It covers the creation and application of team visions, mission statements, values, and ground rules. It also examines the use of team charters and the leadership roles of the team sponsor, process owner, and team leader.

Performance Objectives: After completing this course, you should be able to:

  • Identify the stages of team development.
  • Use leadership strategies to move teams forward.
  • Develop a vision, mission, values, and ground rules.
  • Understand the roles of team charter, team sponsor, process owner, and team leader.

Intended Audience: Leaders, managers, and supervisors.

Sales Tax Notice: Effective October 1, 2025
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.