Human Resources

Changing World of Work and Employee Relations

Course Code: 01-09-HR62

This is a one-day course designed to provide an overview of basic labor laws and rights of employees, unions, and management. We will address the grievance process, the negotiation process, common elements of a Memorandum of Understanding (MOU), and many other issues relating to employee relations.

Performance Objectives: Upon completion of this course, you should be able to:

  • Demonstrate an understanding of basic labor laws and employee rights.
  • Understand of the discipline process.
  • Understand union rights vs. employer’s rights.
  • Describe common elements of an MOU.
  • Prevent and/or process grievances.
  • Understand the role of regulatory agencies.
  • Use basic fact-finding and investigation techniques.

Competencies Covered: The grievance process, basic labor laws, elements of an MOU, negotiations

Intended Audience: Human resource professionals, managers/supervisors